Sr. Associate (Internal) Communications Partner

Join our family at In-N-Out Burger!

The In-N-Out Burger Human Resources team has an excellent opportunity for a Sr. Associate (Internal) Communications Partner based in our Irvine, CA office.As a Talent and Organizational Development team member, the Sr. Associate Communications Partner supports the overall Associate communication strategy and approach. Under the supervision and direction of the Talent Organizational Development Department Manager, this individual is focused on developing and distributing organizational information and communication to all Associates. This encompasses subjects such as organization mission/purpose, strategy, policies, and performance; Company-wide and function-specific programs, processes, and tools; Associate compensation/benefits and other HR programs and policies; new systems or policy changes; Company or Foundation events; and other people programs and information.

Job responsibilities:

• Providing metrics to assess the effectiveness of communication plans and inform future communication strategies.
• Creating end-to-end communication plans with Operations and Support leaders and stakeholders for internal announcements, change management projects, technology changes, and relevant news and events.
• Coordinating small cross-functional project teams (Marketing, stakeholders, SMEs) to execute communication plans.
• Coordinating with partners across Operations and Support Departments to ensure consistent messaging and branding.
• Leveraging and maintaining communication tools, processes, and channels (Associate intranet, INO Times, Slack, etc.)
• Developing communication pieces in collaboration with Department and Operational stakeholders.
• Maintaining a centralized communication calendar.
• Supporting the Talent OD Department Manager in executing an internal communications and engagement strategy aligned with our organizational goals.
• Managing the review and approval process for distributing communication pieces.
• Ensuring our Supervisors and Store Management are equipped to deliver company messaging and communications to their Associates by developing and maintaining communication tools resources.
• Reviewing and editing function-specific documents drafted by subject matter experts to ensure they are written appropriately for the targeted audience and are consistent with organizational style guidelines.

Work Schedule and Benefits

• Salary Pay Range $113,000 - $140,000
• Department needs will call for occasional overtime
• The above represents the expected salary range for this job requisition. Ultimately, we'll consider your experience and other job-related factors in determining your pay.
• Excellent Benefits include Medical, Dental, Vision, Life Insurance, Profit Sharing Plan, and 401(k) Plan
• Office Hours in Irvine, CA: Monday-Friday, 8:00 am-5:00 pm
• Full-time position, Exempt

Required Qualifications:

• Ability to collaborate partner with various Departments and stakeholders, including Operations, HR, Marketing, IT, etc.
• Strong project management skills and ability to set priorities and deliver on deadlines.
• Adaptable and humble, willing to take on projects big and small.
• Bachelor's degree in Communications, Marketing, English, or a relevant field
• Experience with communication tools like email platforms, Slack, and company intranet(s).
• Experience with photo and video-editing software
• Strong written communication skills, including editing and copywriting.
• Technical understanding of communication channels and trends

Desired Qualifications

• Experience developing content for diverse audiences.
• The ability to simplify complex information into engaging content, effective storyteller.
• Familiarity with presentation and graphic design software (PPT, Adobe, etc.)

ABOUT In-N-Out Burger

In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon, and Colorado. In-N-Out Burger's menu has remained the same since 1948, and we have maintained a simple philosophy – serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well-trained Associates.

In-N-Out Burger offers a competitive salary and comprehensive benefits package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.