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Solutions Architect Jobs
Company | HeadQuarters |
Address | Wilmington, MA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-09-15 |
Posted at | 9 months ago |
When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability and a sense of urgency all while putting knowledge to work to drive change.
- Performs other related duties as required and assigned
- Provide sales support and solution expertise on qualified opportunities including all service offerings specific to the practice
- Working together with Sales and Project Management, define the roadmap and milestones for each project, and the required involvement of delivery teams
- Mentors colleagues both in soft and technical areas
- Take responsibility as the technical representative of Kyocera Intelligence within a few strategic accounts to develop strong client relationships and identify opportunities for Kyocera Intelligence
- Assume responsibility for technical solution design and related justifications within the context of defined and client-approved requirements and constraints
- Maintain specified billable targets through the delivery of consultative services such as Surveyors, IT consulting, engagement management, and applicable components of key delivery engagements (end user training, etc.)
- Assists management teams in assessment of additional technical resources
- Work with Account Managers on client proposals and when assigned to opportunities the presales deliverables (BOM, SOW, Diagram & services pricing)
- Assures technical competency and completeness of material presented to prospect
- Contribute to development of best practice and Intellectual Capital
- Participate in strategic account planning teams for key clients
- Communicates with other members of the organization to develop training initiatives that will enhance the effectiveness of the sales (both outside and inside) personnel
- Develop an understanding of Kyocera Intelligence market positioning, vision and solution value add
- Look for opportunities for other areas of Kyocera Document Solutions, especially managed services, and pursue these with the appropriate Account Manager
- Experience leading one major project and contributing to three other major projects in target solution areas is required
- Solutions Architects typically have at least 5 years of hands-on experience in target solutions
- Several years of pre-sales support experience is highly recommended
- Interpersonal skills with the ability to develop strong client relationships
- Highly developed technical capability across a broad range of products / solutions
- Drive and willingness to cooperate with cross business unit colleagues and influence team members through leadership and good communication
- A strong client service orientation
- Interest in the sales process with a focus on the solution design phase
- Combination of advanced technical aptitude and consultative capabilities with a sales and business focus
- Ability to map business needs to technology solutions
- A team player willing to develop and share Intellectual Capital
- Ability to engage and lead a team of engineers
- Comfortable communicating and leading client discussions and meetings at a business and technical level
- Ability to execute and deliver high-quality Surveyor services and deliver professional-looking reports to clients
- Analytical skills and proven ability to work with a client to understand requirements and define appropriate solution
- A Bachelor’s Degree or equivalent in Accounting, Math, Business Administration, Engineering, Computer Science or equivalent combination of education and experience
- A working knowledge of workflow solutions, experience working with Square 9 and/or Hyland a plus.
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