Software Engineer, Full Stack - Ai Team (Us-Remote)

Transcend believes everyone should be in control of their personal information. We’re pioneering Data Privacy Infrastructure—a powerful technology that lets individuals reclaim control of their data and ensures companies can easily comply with global data privacy laws.

Our platform enables companies like Robinhood, Brex, and Clubhouse to provide users with control over their information.

From uncovering new data systems and schema, to capturing and enforcing user opt-outs, to globally deleting and exporting a person's data across your stack, Transcend is built to scale every privacy workflow to complete automation. In fact, each month, Transcend executes millions of global user deletions and governs billions of tracking events across thousands of data systems.

We allow these users to request, identify, and delete their personal information from a growing suite of integrated companies: from Salesforce to Slack, Facebook, Zendesk, Intercom, Databases, and beyond.

Please note that we are a remote-first company, and ALL our positions are remote.

This position is for US only.

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As an Software Engineer in the AI Team, you will be responsible for developing and improving our AI-related products. You will work on projects that interact with large language models, and machine learning models.

What You'll Do

• Proactively fix production and development issues
• Collaborate with the product team to develop and implement tools that interact with Large Language Models
• Optimize our deployment pipeline and our testing strategy
• Develop and maintain a scalable and reliable infrastructure for the newly developed projects that will interact with large language models
• Work on improving the performance of existing products
• Work on prototyping and updating the product based on feedback from customers and internal stakeholders

Who You Are

• You have experience with unit testing and integration testing. We use mocha for unit testing and a mix of Cypress and playwright for E2E testing
• You’re able to identify trade-offs and take them into consideration when making decisions (e.g, speediness vs tech debt vs cutting scope). You can articulate which factors have higher priority depending on the context
• You're effective at tackling large, somewhat open-ended problems. We're a small team, and not every problem will have a fully spec-ed out solution for you to implement. Spec-gathering, writing design docs, validating potential solutions with teammates, and decomposing work are all part of the job
• You are effective at async and online methods of communication. Our team is entirely distributed, so the ability to clearly and thoughtfully communicate despite the space and time barriers is very important
• You have around 3 or more years of experience in software development
• You know how to ship production-ready code and develop rapid prototypes. You should know what tests to write, what to log, what metrics to capture, what alerts to set up
• You know when to ask for help. We want you to succeed, but you have to let us know how to best do that! We don't want you to be stuck debugging something for hours, especially if it's something very particular to our codebase. If something is unclear, make sure to ask your mentor or manager for clarification!
• You have experience with client-side and backend JavaScript as well as typed languages (ideally TypeScript)

Bonus Points

• Experience with python
• Amazon Web Services (e.g. Lambda, DynamoDB)
• Experience with productionizing ML models or experience working with LLMs
• RDBMS (PostgreSQL)
• GraphQL
• Sequelize knowledge

Why joins us?

The people at Transcend are driven, kind and know how to balance work, life and memes. We learn from each other and have a strong support system.

You’re joining a fast growing start up, with opportunities to help define and grow the engineering team.

We have a strong mission to protect user privacy rights everywhere. The privacy compliance landscape is growing, and we are at the forefront of building solutions that protect user privacy rights with modern infrastructure and automation.

You will have autonomy and trust to drive initiatives from the start.

We believe that turning the principles of data privacy into exercisable human rights is one of the most high-impact ways we can spend our time, and so we're building an ambitious team that’s passionate about solving important problems and having fun while doing it.

As the best-in-class solution in a new market, Transcend is a fast-paced and exciting workplace. The product evolves quickly to meet new client needs and adapts to the rapidly advancing world of privacy law. As one of Transcend’s earliest hires, you’ll get to work on a wide array of exciting projects.

Transcend is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We will consider for employment all qualified applicants with arrest and conviction records in a manner consistent with applicable law.

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to bringing data rights to everyone.

For this role, the estimated annual salary range is between $120,000 USD/year - $160,000 USD/year. The actual annual salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process.

The listed range above is a guideline, and the annual salary range for this role may be modified. Transcend offers attractive perks in addition to cash compensation.