Slot Technician - Full Time, Day Shift

Guest Service Requirement:

The vision of Harrah�s North Kansas City Casino and Hotel and Harrah's Entertainment, Inc. is for each of our brands to be the overwhelming first choice of its targeted customers for casino entertainment. When you work at Harrah�s, your most important responsibility is providing truly great service to every guest every time. You�ll see this in the fundamentals of how we run our business, how we deliver and measure great service, and the policies to support it. All Harrah�s employees are expected to provide fast and flawless service, promote our Total Rewards program, help players feel lucky by wishing them luck, celebrating wins, and providing fast service to keep them in action, recognizing and making players feel special by using the guests� names, remembering what they like and anticipating their needs, and providing a spotless, pleasant, and clean environment, which includes dressing neat and clean and being well groomed. By joining the Harrah�s team, you are committing yourself to these values and acknowledging your dedication to truly great service .

Position Summary :

Responsible for slot machine repairs and technical maintenance.

Installs, tests and maintains electronic gaming equipment and components, systems, and sub-systems required for continuous and efficient business operations. Makes required adjustments, repairs and/or replaces such equipment when needed. Performs duties of Slot Attendant/Host when needed to ensure guest satisfaction and maximum performance of all slot machines on the casino floor.

High School diploma or equivalent. Must posses a set of hand tools sufficient for completion of assigned duties. 1 - 2 years of technical training, proficient in the use of tools of the trade including hand power and machine equipment, testing devices and instruments preferred.

Physical Requirements:

Must be able to maneuver to all areas of the casino. Must be able to stand, stoop, bend, as well as lie on back to work inside the confines of a slot cabinet for long periods of time; must be able to push and lift weight up to 75 pounds; must be able to see small objects in poorly lit areas; must be able to work in areas containing high noise levels and secondary smoke; must be able to work at a fast pace and in stressful situations; must be able to read, write, speak and understand English; must be able to respond to visual and aural cues.

Important Notice :

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Guest service is an intricate portion of all job positions on property. Because of this, you may also be asked to perform other duties or tasks in focus of truly great service.

Licensing and Certification Required :

Employees may be required to obtain a Missouri Gaming Commission license. This license is paid for by the employee through payroll deduction. Harrah's Entertainment, Inc. pays for the annual renewal fees.