Shift Leader Jobs

As a Shift Leader at our Kalamazoo store located at 2905 Howard Street, Kalamazoo MI 49006, you are the captain of our bakery day or night! You understand what it takes to Own the Night (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store! SOME OUR SWEET SHIFT LEADER PERKS:

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Detail focused and results-oriented
• Manage cash handling and deposits DESIRED SKILLS/EXPERIENCE:
• Ability to lead-by-example and motivate others
• Outgoing/friendly/patient
• FREE cookies with every shift! WHAT WILL I DO AS A SHIFT LEADER?
• Must be 18 years or older to be employedAbout us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 19 years and so. many. cookies. later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 235 stores nationally, an experiential, sweet-easy concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!
• Flexible part-time work schedules
• Point of Sales systems experience
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Excellent training & mentorship
• At least 1 year of working experience in a customer service focused role
• Outstanding communication, time management, and people skills
• Support and work alongside the Cookie Crew
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Job stability with a rapidly growing and reputable company
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States

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