Service Technician Jobs

We KPIT (www.kpit.com) are a global technologies company specializing in CASE (Connected, Autonomous, Shared, Electric) domains. Systems and Software in Electric & Conventional Powertrain, Autonomous Driving & ADAS, Digital Connected Solutions, Connected Vehicles, Vehicle Diagnostics, and Vehicle Networks.

Join the leading software development and integration team helping mobility leapfrog towards a clean, smart, and safe future. Company specializing in embedded software, AI, and digital solutions, KPIT accelerates clients’ implementation of next-generation technologies.

Roles & Responsibilities:

• Operates as a recognized specialist in a discipline or product area within the immediate team.
• Applies and supports product problem solving processes such as the seven-step problem solving approach and tools such as the product development roadmap to enable high-quality repair events.
• Provides support and guidance to influence technical direction within a project team and continues to develop proficiency in the competency areas critical to success in the role.
• Perform testing on truck as well as bench to validate actual field scenarios (Machine testing).
• Coordinates and directs work amongst technicians and temporary student employees, assists in the transfer of knowledge to lesser experienced engineers through either indirect (scope of influence) or direct management of a small, local group of engineers.
• Prepares the service channel for efficient service events, confirming that parts and special tools are available, service information (including diagnostics) is accurate and translated, and special care is ready for customers of new products.
• Provides independent leadership of smaller business impact projects or ownership of complex components, products, systems, or services with greater elements of ambiguity over the senior or lead engineer level and with full accountability to the project team.
• Delivers independent execution of established and emerging work processes and systems, while still developing technology or product knowledge.
• Leads the investigation of product or system problems, understands causal mechanisms, recommends appropriate action, and documents results.
• Perform testing as per the test case & test procedure.
• Anticipates potential product or process issues in the field and delivers robust technical solutions.
• Leads consensus with technical experts to make proactive engineering decisions, in failure analysis and data trends, to implement final product resolutions to reduce customer downtime.
• Manages and coaches others on large-scale development or issue-resolution projects.