Service Advisor - Hattiesburg Cars

Service Advisor – Automotive

We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.

Job Responsibilities

• Handle minor customer concerns and complaints
• Keep Service Manager informed of all problems and potential problems
• Review and explain repairs and associated costs with customers
• Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
• Provide accurate repair/maintenance estimates
• Greet service department customers promptly and courteously—attitude is everything!
• Follow up on each repair and keep customers informed of progress
• Upsell additional services using low pressure, high integrity methods
• Inspect repair quality and ensure all work is complete
• Adhere to policies on vehicle care and operation
• Listen to customers and clearly translate repair needs to techs
• Sell and manage extended warranties
• Notify customers when vehicles are ready for pick up

Benefits

Health

Dental

Vision

401K Plan

Paid Vacations

Life Insurance

Direct Deposit

Employee Service Discounts

About Us

Welcome to our Employment Opportunities page!

Hattiesburg Cars is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.

Apply today!