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Company

The Virginian Golf Club

Address Bristol, TN, United States
Employment type OTHER
Salary
Category Hospitality
Expires 2023-05-23
Posted at 1 year ago
Job Description
Server, Part Time
We're hiring a Part Time Server for The Virginian in Virginia!
At Troon, we believe our Associates are our greatest strength and competitive advantage. Whether you're just kickstarting your career or have a long-standing passion for hospitality and customer service, there's an exciting new opportunity for you at The Virginian. Engage with guests from all over, providing a first-class experience and dedicated service they will carry with them long after they've left our premises.
Ideal candidates are dependable, customer service-centric, and work well in a team. Demonstrating a strong level of communication and interpersonal skills, a Restaurant Server will be processing orders and serving food & beverage items to customers, ensuring 100% guest satisfaction.
Ideal candidates have flexible schedules with availability to work weekends and holidays, as needed.
Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience, camaraderie, and dining room management.
For more information on our open opportunities, apply today!
Responsibilities
  • Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
  • Suggests and serves dessert, coffee and other items as applicable and/or necessary
  • Perform all other duties assigned by supervisor or manager
  • Takes guests food and/or drink orders and turns into kitchen, bar, etc.
  • Keeps tables, dining room and workstation(s) sanitized and organized
  • Listen and respond to customer complaints
  • Handles all cash and/or credit cards for payment following all standard operating procedures
  • Serve beverages and prepared meals to guests in an accurate and timely manner
  • Maintain a professional appearance at all times
  • Provide prompt and efficient customer service
  • Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
  • Display knowledge of the F&B menu
  • Performs clean-up and closing procedures as assigned by manager
Education And Experience Requirements
  • 1-2 years of food service experience
  • Must be dependable
  • A thorough understanding of fine and casual dining
  • Must have strong communication and interpersonal skills
  • Minimum education: High School (or equivalent) Diploma
  • Must be of legal age to serve liquor according to state law
  • Must be able to work in a fast-paced environment
  • Must be able to work in a team environment
  • Possesses excellent customer service skills
Working Conditions
  • Physical activity including long periods (6-8 hours) of standing, walking, bending, and scooping
  • The employee will be required regularly to reach with arms and hands
  • The employee occasionally will be required to lift up to 30lbs.
  • Work weekends and holidays
  • Use of sight, reading, wrist movement to serve meals and beverages, operate food service equipment and clean food service areas
  • Noise level is moderately quiet
  • Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
  • Work extended hours during golf and holiday season.
About Troon
Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit https://www.troon.com/