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Company | Cooper's Hawk Winery and Restaurants |
Address | Clinton, MI, United States |
Employment type | FULL_TIME |
Salary | |
Category | Food and Beverage Services |
Expires | 2023-08-01 |
Posted at | 10 months ago |
Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!
- Paid Time Off
- Monthly Complimentary Wine Tasting for Two
- 20% Retail and Private Events
- Milestones Recognition Program
- Highly Competitive Pay plus Team Member Incentives & Rewards
- Flexible Schedules
- 50% Dining and Carryout
- Pay Access before Pay Day
- Wine and Culinary Education
- Flexible Savings Accounts- Health and Dependent Care
- Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
- Company Matching 401(k) Retirement Savings Plan
- Complimentary Team Member Shift Meals and Uniform
- Incredible Discounts:
- 40% Retail Wine
- Career Growth Flight Plan
- Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing
- Maintain awareness and basic knowledge of Tasting Room functions and retail products as well as how tastings are conducted, their cost, and the wines featured on the current monthly tasting
- Pick up and deliver food orders to the table in a timely manner
- Actively educate Guests on the Cooper’s Hawk Wine Club and its offerings and rewards; invite them to participate in the Club with the goal of expanding our membership base
- Greet all guests with hospitality; engage and answer questions about food, wine, and facilities in a friendly, helpful manner
- Perform other duties as assigned
- Maintain full knowledge of Cooper’s Hawk food, drink, wine menus and steps of service
- Maintain an awareness of, and have a basic understanding of, the Host and Service Assistant positions and support when needed
- Serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines
- Maintain a safe, sanitary, organized, and stocked work area
- Handle cash and utilize the MICROS system according to company standards
- Actively communicate with Bartenders, Hosts and Food Runners to ensure we are delivering a memorable Guest experience
- Ability to work flexible shifts and schedules, inclusive of weekends and some holidays
- Ability to lift and carry up to 40 pounds
- A minimum of 6 months of server experience required
- Must be able to read, write and understand English
- Ability to stand and walk up to 10 hours per shift
- Experience in a full-service, upscale casual restaurant or an equivalent service environment preferred
- An individual who thrives in a team-based environment
- Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
- Ability to perform essential functions to Cooper’s Hawk standards and with reasonable accommodation
- Must be at least 21 years of age
- Must represent Cooper’s Hawk Values
- Experience using Micros or similar POS systems
- A hospitality-focused individual with a passion & knowledge for guest service, food and wine
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