Senior Technical Business Analyst, Billing & Asset Operations

Prologis is the global leader in logistics real estate. We own, manage and develop high-quality properties in the world’s most vibrant centers of commerce, with over 1 billion square feet in 19 countries, over $200B of gross AUM. Some of the world’s largest brands (e.g., Amazon, BMW, DHL, FedEx, Pepsi) turn to us because they know an efficient supply chain will make their businesses run better, and a strategic relationship with Prologis will create a competitive advantage. As a top ranked U.S. company among the Global 100 Most Sustainable Corporations in the World, we take our global footprint seriously.

Job Title

Senior Technical Business Analyst, Billing & Asset Operations

Company

Prologis

Prologis is the global leader in logistics real estate. We own, manage and develop high-quality properties in the world’s most vibrant centers of commerce, with over 1 billion square feet in 19 countries. Our global footprint and world class customer base enable our growing energy, mobility and sustainability business. No other company offers more potential to impact energy transition and mobility decarbonization in the global supply chain.

As Senior Technical Business Analyst for Billing and Asset Operations, you will facilitate and drive strategic conversations with business partners to elicit, analyze, document, and validate business requirements and processes. This role leads activities related to software development, people change management, data governance, process improvement, business policy change, and reporting and analytics. This role resides within the Energy, Mobility and Sustainability Technology Team and reports to the Director of Billing and Asset Operations. This role will own critical corporate applications and serve as an expert on data, application configuration and connectivity with other corporate systems specifically focused on asset management and billing operations. This position will drive Prologis’ investments into the technology that supports our rapidly growing Solar, Storage, Electric Vehicle, Sustainability, and Energy Services Business’.

What’s Needed To Do That

• Work independently with minimal direction, with equal ability to work collaboratively with the team.
• Facilitate demonstrations, user acceptance testing, and occasional training activities around the release of new products or functionality.
• Analyze and document current-state versus future-state business processes.
• Document & communicate business requirements in the form of user stories with acceptance criteria.
• Analyze and communicate sophisticated processes, including calculation detail for key metrics.
• Lead and execute change management plans by analyzing the impact of change on various business partners.
• Partner with Business leaders in Solar, Storage, Electric Vehicle, Sustainability, and Energy Services Business, and other related departments to design, build, deploy systems supporting asset management and billing operations.
• Elicit requirements through in-person or virtual communications, direct technical discovery and expertise in asset management for energy, sustainability, and mobility.
• Successfully engage in multiple, simultaneous initiatives, estimate time required to deliver artifacts, and report progress toward delivery goals.
• Team up with project manager to build robust financial forecasts and assist in staffing discussions.
• Identify and resolve conflicts and negotiate changes in priorities, design, and/or scope.
• Develop a specialist understanding of the business’ needs to become a thought-leader that drives innovation, efficiency, and foundational value to the organization.
• Proactively communicate and collaborate with the business and technical teams to prioritize requirements, evaluate solutions, identify potential risks, define proposed solutions, and propose interim workarounds.

Tell us if you're ready.

• Experience in agile methodologies and with process management tools such as Jira, Rally, etc.
• Experience planning people change management efforts and working with executives and senior business leadership.
• Bachelor’s degree and/or equivalent experience.
• Demonstrated ability to work with and manage offshore development and QA resources.
• Knowledge of system integrations, data modeling and system architecture a big plus.
• Comfortable with consensus building and soliciting constructive feedback.
• Ability to articulate Return on Investment (ROI) of underlying initiatives
• Ability to use technical skill such as SQL and Python along with data tools to define, perform & scope work.
• Proven track record to make recommendations and decisions that balance a variety of factors (e.g., cost, risk, short-term vs. long-term impact) and are supported by a sound fact-base to achieve an efficient outcome.
• Instinct to ask relevant probing questions that get to the “why” behind business requests.
• Experience in some aspect of the commercial real estate or energy transformation industries preferred.
• Experience working on Customer Billing Operations, Construction Management, Financial Systems or IoT Device Management initiatives and technologies preferred.
• Strong critical thinking and verbal/written communication skills, with the ability to distill relevant and accurate information from potentially ambiguous business descriptions.
• Self-motivated focus on continuous development, results delivery, high performance, and accountability.
• 5 + years of business analyst experience.

Hiring Salary Range of $107,000 - $131,000. Salary and total compensation package to be determined by the candidate’s location, education, experience, and skills, as well as internal pay equity and alignment with market data. All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents.

Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time.

People First

Each of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here.

When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career. Every employee belongs. Every employee contributes. Employees advance their careers here.

As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development. People come first here.

All job offers are contingent upon successful completion of drug screen and background verification. Prologis is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Employment Type

Full time

Location:

Denver, Colorado

Additional Locations:

Austin Office, Austin Office, Baltimore-Columbia Office, Boston Office, Cerritos Office, Chicago Office, Cincinnati Office, Columbus Office, Dallas Office, Eden Prairie Office, Fremont Office, Houston Office, Indianapolis Office, Inland Empire-Ontario Office, Las Vegas Office, LAX Office, Louisville Office, Nashville Office, Newport Beach Office, Phoenix Office, Portland Office, Reno Office, Richmond Office, San Antonio Office, San Francisco Office {+ 3 more}

As a condition to the commencement of your employment, Prologis requires proof of full vaccination against COVID-19. You are considered fully vaccinated two (2) weeks after your second dose in a two-dose series, such as the Pfizer, Moderna or Novavax vaccines, or two (2) weeks after a single-dose vaccine, such as the Johnson & Johnson vaccine. In addition, all employees must have at least one vaccine booster when eligible. Prologis will consider requests for a reasonable accommodation as to the vaccination requirement on the basis of a disability or sincerely-held religious belief in accordance with applicable law.