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Retail Manager Jobs
Recruited by Bridgewater Chocolate LLC 9 months ago
Address Boston, MA, United States
Senior Manager, Retail Programming
Company | DraftKings Inc. |
Address | Boston, MA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Spectator Sports,Software Development |
Expires | 2023-07-27 |
Posted at | 10 months ago |
At DraftKings, we're inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space and are propelled by constant curiosity and diverse perspectives.
- Work with internal teams in bringing their needs to life through onsite execution that delivers against their desired goals and supports business to the property.
- Synthesize performance into compelling insights to drive continuous improvement. Communicate desired evaluations to analytics teams in order to optimize & evolve future planning.
- Execute A/B testing and new strategies to grow and strengthen the program.
- Orchestrate cross-functional execution of property tentpole moments ensuring internal and external partners (VIP, loyalty brand partnerships, content, compliance) have the context, tools, and direction necessary to deliver a successful program.
- Develop always on & tentpole programming for retail restaurants & sportsbooks that drive traffic to the property. Deliver a first class experience that generates repeat visitors, converts users to DraftKings products, and drives strong brand sentiment.
- Explore innovative ways to differentiate our location from competitors through onsite programming. Continuously scope competitive locations and take in learnings that will level up our properties.
- Drive programming that has regulatory oversight. Interpret state laws at a high level (what types of promos we can/can't offer, what markets we can/can't offer, etc).
- Strong people management skills - ability to lead with empathy and passion.
- Very strong project management & time management skills.
- Knowledge of and experience with restaurant or retail storefront property programming is required. Sports gaming knowledge is a plus.
- Ability to execute plans swiftly while navigating regulatory and compliance requirements.
- Maximum flexibility (nights, weekends, holidays) and frequent travel required.
- A passion for generating a seamless customer experience while understanding the needs and behaviors that influence those experiences.
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous projects and manage laterally & upwards.
- A solution-oriented mindset, ownership mentality, and critical thinking skills.
- Positive collaborative partner and teammate; with a high level of initiative and ability to coordinate efforts across diverse functional groups internally and externally.
- An eye on identifying areas of opportunity/differentiators and creatively concepts ideas against property goals.
- At least 7 years of relevant experience, with a particular focus on restaurant & retail establishment experiences that drive repeat user behavior.
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