Senior Manager, Global Business Services Operations (Remote)

Now Brewing – sr manager, GBS Operations! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only

celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

Are you a big thinker?

Are you energized and excited by working cross functionally to achieve results?

Are you motivated to drive continuous improvement through innovation and automation?

Do you feel a sense of accomplishment from helping others learn and develop?

Do you excel at creating process and structure to keep teams focused on their highest priorities?

Our team delivers world class services to the global enterprise as a highly valued and sought-after strategic business partner. We are looking for a sr manager, Global Business Services Operations to help drive our purpose of designing and delivering services and solutions that create value, inspire our partners, and enable profitable growth for our company.

As sr manager, Global Business Services Operations in the Enterprise Transformation and Global Business Services team, you will be responsible for…

Planning & Execution

• Building and maintaining best in class program and project management capabilities.
• Managing rhythm of the business, developing strategic and operational plans for the work group, managing execution, and measuring results.
• Working closely with business unit leaders to drive annual strategic and financial planning process, developing and implementing business cadence, and helping to execute priorities across the organization.

Leadership

• Provide coaching, direction and leadership support to team members in order to achieve partner, business and customer results.
• Influencing multiple and varied stakeholders at various levels across the organization to align with the business direction.

Business Operations

• Providing functional process knowledge, expertise process assessment, development and refinement, and shepherding the execution of multiple functional responsibilities.
• Providing guidance and direction to business unit leaders to ensure coordination of communications processes and understanding of key issues and strategies.
• Building strong relationships with peer group and senior leadership both inside and outside of the team to ensure strong cross functional collaboration and connection.

We’d Love To Hear From People With

• Financial and statistical understanding
• Ability to present complicated material in a concise and effective manner
• Advanced skills in Microsoft Office Suite
• 5+ years in general management, project management, or strategic planning
• Ability to simplify and structure complex and ambiguous problems
• 4-year Bachelor’s degree
• Project management skills

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

Join us and be part of something bigger. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at [email protected].