Senior Manager, Digital Project Management

Type of work: Digital Agency / Luxury Travel & Hospitality Marketing

Location: Denver, CO

Work type: Hybrid

Full time, salaried position

Company URL:http://www.azds.com/

About Us:

AZDS Interactive Group is the world’s leading digital agency for the luxury hospitality industry, offering innovative marketing and technology solutions to top-tier luxury travel brands that improve their branded guest experience and deliver measurable conversion increases in room nights and revenue. We pride ourselves on our cutting-edge digital expertise and portfolio of world-renowned clients – from Montage Hotels & Resorts to The Ritz London to Aspen Skiing Company to 500+ other luxury properties across 6 continents – but also on our forward-looking, entrepreneurial culture & atmosphere.

We are seeking a dynamic Senior Manager to join our Program Management team to lead and manage digital design & development projects for our portfolio of world-class clients, including websites, apps, and custom booking engines.

Role Description:

A Senior Project Manager at AZDS is a driven, agile and influential leader who can manage both internal and external teams to meet milestones and progress multiple projects simultaneously.

This role will act as the main point of contact for Clients, as well as internal teams, to ensure project success by managing timelines, scoping, setting expectations, and ensuring excellence in execution for multiple digital design and development projects.

The Senior Project Manager will be responsible for leading multiple Client projects and workstreams simultaneously, with each typically lasting approximately 6-12 months across multiple phases, as well as assist with internal organizational effectiveness initiatives for our US and European-based teams.

Our ideal candidate has experience in Project Management roles, leading highly visible, high-impact digital projects to successful completion.

From a leadership perspective, our ideal candidate is extremely organized, digitally tech-savvy, an excellent communicator, possesses a strong skillset in ownership and self-prioritization, and can lead through influence to motivate multiple team members to execute exceptional projects.

Working in one of the luxury travel industry’s premier agencies, your role will be multi-faceted, ever evolving, and requires high levels of leadership in communication, emotional intelligence, a strong business-driving yet servant leader mindset, with extensive digital expertise.

Key Role Responsibilities:

• Understand and manage to project budgets, with a strong focus on margin management
• Play an active role in evolving and creating program/project management processes and best practices
• Lead multiple digital design and development projects throughout various phases and simultaneous workflows, including new project scoping, progress reporting, project plan creation, administrative updates, scope management, and Client communication
• Lead regular communication with clients as a helpful, clear, honest, and accurate point person for their project
• Manage multiple internal and external teams to deliver projects on time and on budget, including Design, Development, Q/A, Client Services, Analytics/BI, and Product departments, as well as external stakeholders and vendors involved with client projects
• Manage to project timelines and deadlines, constantly and proactively setting expectations with stakeholders

Essential Leadership Qualities:

• Boundary-Setting: Ability to be “firm but fair” when facilitating challenging conversations with clients to ensure continued resource allocation and alignment without negatively impacting client relationships
• Lateral Leadership: managing multiple internal and external stakeholders without direct reporting responsibility to ensure they meet and exceed budget and timeline goals
• Tech-Savvy: Understands and thrives in digital environments, embraces new technical concepts quickly and can effectively work with technical team members
• Self-Organized: Impeccable organizational skills, with the ability to multi-task and manage multiple complex projects simultaneously
• Initiative: exhibits ability to ask for alignment vs. wait for direction
• Effective Storytelling: can synthesize multiple data points and/or moving pieces down to key insights and drivers to enable actionable decisions, via excellent written, verbal and interpersonal communication skills
• Communication: Excellent communication skills to convey key messages with context, conciseness, and a spirit of white-glove service
• Agility: thrives in a fast-paced environment with multiple moving pieces, and can identify and lead tactics to make progress through ambiguity
• Ownership: taking responsibility of a project or initiative knowing the “buck stops” with this person, even though multiple teams are involved in its execution
• Curiosity: Resourceful and tech-savvy, with the ability to seek out and learn new technical, UI/UX, analytics, and digital marketing & platform concepts and innovations quickly
• Team Player: exhibits a positive, optimistic, “roll-up-your-sleeves” attitude, with the ability to jump in and assist wherever needed

Required Qualifications:

• Strong familiarity with digital marketing and web design concepts
• Agency or consulting firm experience a plus
• Experience and/or certifications relating to both Agile and Waterfall project management
• Experience or personal passion for the luxury, travel and/or hospitality industries a plus
• 2+ years of experience in a formal Project Manager role, with Technical or Digital Project Management experience a plus
• Must have proven digital/technical acumen, with prior experience in digital or technology projects or industries

Compensation and Benefits:

• 401(k) – 4% employer match (without vesting schedule and no compensation maximum)
• Generous paid time off policy
• Health insurance (company pays 100% of monthly employee premium)
• Paid time off for all major holidays
• Competitive salary based on experience
• Paid week off annually between Christmas and New Year’s
• Annual performance bonus opportunity
• Hybrid work opportunity with 50% of work days able to be worked remotely
• Life insurance (company pays 100% of monthly employee premium)
• Dental insurance (company pays 100% of monthly employee premium)
• Vision insurance (company pays 100% of monthly employee premium)

The estimated salary range for this role is $70-100k, depending on experience, with an additional annual bonus opportunity.

How to Apply:

Please submit your resume and cover letter.