Senior Director Of Product Management

Senior Director of Product Management – Data Products

We are looking for a Senior Director, Data Products for the Customer Digital Identity team to advance the way we empower internal teams with best-in-class customer data products and platform at scale. If you are a business leader who is motivated by complex purposeful challenge, with a history of leading an effective product team, this role at Customer Digital Identity could be a great fit for you. This role will define the vision and lead the strategic efforts in extending our

Customer Data Platform for internal Walmart teams such as Walmart Connect, Data Ventures, Walmart +. You must have Senior Level; Director of directors and managers experience in the customer data domain.

About the Team

The customer is at the heart of all we do at Walmart. The Customer Digital Identity team will amplify customer centricity by deepening the company’s understanding of customers and their preferences. When we do that, we can serve them when and how they need.

The team collaborates with product, engineering, and business teams, such as eCommerce, Marketing, Walmart +, Data Ventures, and Walmart Connect, to create a holistic and consistent digital view of customers’ relationship with Walmart.

Walmart Customer Digital Identity is taking customer centricity to the next level

The Customer Digital Identity organization is enabling the company to better understand who the Walmart customer is. At the same time, we are ensuring streamlined processes, security, scalability, regulatory compliance and best in class customer experience.

Walmart’s customer is the American shopper

Walmart is the nation’s largest omnichannel retailer because we put the customer first. By using our resources to create more meaningful connections between our customers and partners, we’re expanding and enriching our ecosystem for everyone’s benefit.

Walmart is not only keeping up, but blazing the way

Over the last few years, as technology and customer preferences evolve, we've focused obsessively on putting our reach and scale to work for your business. You’ll have access to a one-of-a-kind, closed-loop system that integrates online & in-store behavior to build a comprehensive picture. With our powerful omnichannel intelligence, we understand our customers better than anyone else.

You’ll sweep us off our feet if…

• You have excellent leadership skills.
• You are energized by leading and developing leaders, and leaders of leaders.
• You have a strong ability to craft a credible vision and differentiating strategy.
• You have a test and learn mentality to iterate and improve your team’s products.
• You have led divisions and built teams in Fortune 500 sized companies.
• You have deep domain knowledge in Customer Data Platforms. Retail experience is a plus.
• You thrive in complex and matrixed organizations.
• You are customer-centric in spirit and data driven in execution.
• You are an incredible storyteller, communicator, and presenter.
• You are passionate about solving complex challenges.
• You can influence and build consensus through stakeholder management.

You’ll make an impact by:

• Ensuring tools are built and scaled to support needs of internal teams.
• Providing overall product direction by developing and by managing product roadmaps, analyzing customer insights data to drive actionable initiatives, determine rollout strategy, and manage risks.
• History of successfully attracting, building, leading, and mentoring a dedicated and diverse team of 100+ Product Managers.
• Building relationships with business partners to align business goals, communicating, and prioritizing product roadmaps, and gaining buy-in from executive leadership.
• Collaborating with Engineering, Walmart Connect, Data Ventures, Walmart +, and Marketing teams to deliver world-class data solutions.
• Defining and communicating overall platform strategy, prioritization, and timelines for the Customer Data Platform.
• Operating with a product mindset to connect internal users to the Customer Data Platform data platforms such that all internal teams have access to the same atomic units of customer data .
• Driving the vision and strategy for Digital Identity including Customer Data Lakes, Customer Graph, Customer Segmentation and Modeling.
• Building and launching capabilities to enable improvements to customer experiences and monetization.

Qualifications

• 5+ years current experience as a Senior Leader leading other leaders. VP or Sr Director level experience and titles.
• Proven experience in developing and executing successful product roadmaps and initiatives.
• Strong understanding of industry trends, emerging technologies, and market trends in the retail space.
• Sound business judgment as well as ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements, and prioritize.
• Strong oral and written communication skills are crucial, proven ability to influence others internally and externally.
• 15+ years in Product Management including at least 3 years of experience working in customer identity. Retail industry experience is a plus.
• Quantitative or technical background is preferred.
• Bachelor's degree required/MBA a plus.
• 10+ years of experience building and managing a team of high performing product managers.
• Experience with Agile methodologies and project management tools.
• Strong leadership and team management skills with the ability to motivate and inspire teams to deliver results.
• Must be able and willing to think and act strategically and tactically.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com

If you have a passion for customer identity in the retail space and the skills and experience outlined above, we encourage you to apply for this exciting senior director of product management role.