Senior Coordinator, Product Business Operations

Who We Are

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to the world’s most dynamic and engaging storytellers, brands, live events and experiences. The company is comprised of industry leaders including entertainment agency WME; sports, fashion, events and media company IMG; and premier mixed martial arts organization UFC. The Endeavor network specializes in talent representation, sports operations & advisory, event & experiences management, media production & distribution, experiential marketing and brand licensing.

The Role And What You’ll Do

The Senior Coordinator, Product Business Operations primarily responsible for leading business operations and process management for the Olympic & Paralympic Product teams. The Senior Coordinator works closely with the Manager and other team members across the product teams to develop and manage consistent processes related to business operations. This position will also focus and own special projects with clear deliverables that enhance the efficiency and overall production of the team related to product development, sales, inventory management, event operations, guest services and more.

• Establish and maintain working knowledge of Inventory Management System(s) and 3rd party systems in support of overall project management.
• Apply critical thinking skills to resolve internal and external issues regarding workflow process and business operations.
• Conduct necessary project research on business and market trends to apply to process documentation and implementation
• Provide issue resolution as it relates to project management, workflow processes and business operations for product teams to utilize.
• Execute all other duties assigned by the team or leadership.
• Ensure that all Olympic Product team members are using the identified resources and following identified workflow and processes accordingly
• Coordinate project plans for Olympic product team members to ensure accuracy and efficient in product and operations development and management
• Conduct post-project evaluation and identify successful and unsuccessful project elements
• Develop documentation and presentations for operational accountability (e.g., SLAs, version control documentation, dashboards, progress tracking) for the Product team and share best practices across other workstreams.
• Identify, understand, and remove roadblocks.
• Implement and maintain workflow processes for Product team that establish efficiencies, organization and clear communication between product team and functional areas.
• Implement new process development by analyzing current processes and communication needs, then identifying and communicating opportunities to streamline procedures that directly impact productivity.

You Have These

• Bachelor’s Degree in Project Management, Business Operations, Sport Management or a related field, or equivalent experience preferred.

We’d Love If You Also Have These

• Experience in project management and/or business operations
• Exceptional interpersonal skills – a collaborative style and ability to communicate effectively at all levels with strong oral, written, and presentation skills.
• Excellent time-management and organizational skills.
• Excellent situational analysis and decision-making skills.
• Experience working with multiple technology and software platforms, including but not limited to Jira, Airtable, Confluence, Asana, Smartsheet, and other digital collaboration systems.
• Exceptional project management skills

Travel: Must be adaptable with work and travel schedule and be available to travel for work which may include extended work hours during nights, weekends, and holidays. International travel may be required. Expected travel <5%.
How We Work
Endeavor is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week/in a remote capacity. We see immeasurable value internally and throughout the core of the businesses we support.
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.  
Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.