Security Shift Leader Jobs

• Conduct monthly updates (1:1) with each employee to discuss performance.
• Monitor incident reports and processing TC-1 information.
• Conduct surveillance monitoring.
• Work as a task team leader/contributing member for projects supporting the security department and the site.
• Resolve department and customer issues. Communicate issues/resolution to your staff.
• Oversee a designated team of non-exempts to meet departmental, service, financial, productivity, and quality goals.
• Support and monitor "on calls" who are working during your scheduled work time.
• Prepare reports for both security and operational management regarding security findings/issues.
• Develop goals with direct reports and provide appropriate coaching on an ongoing basis.
• Complete administrative tasks – ensure all PANs, and corrective actions are consistent and accurate. Process all paperwork and follow-up.
• Work with Human Resources and appropriate department management to offset the risks associated with employee terminations. Provide escorts out of building in potentially hostile situations.
• Perform basic PC functions with essential software.
• Partner with Human Resources to develop formal performance action plans and corrective actions for unsatisfactory or needs improvement employees. Track progress against the plan.
• Manage shift security operations to assure employee well being and minimize the loss of organizational assets.
• Become a functional expert in the operation supervised. This includes understanding how to operate all security systems, life safety/fire alarm systems and all software programs.

• Minimum Experience: 2+ years. At least 1 year previous supervisory experience in a similar working environment or a combination of seasonal developmental positions with other related experience.
• Work under stressful or emergency conditions.
• Have a basic understanding of security principles to deliver the expected level of service to team members, guests, and vendors.
• Minimum Education: HS Diploma or Equivalent.
• Process rapid problem resolution and escalation around a crisis or serious physical security incident or emergency situations.
• Demonstrate customer service, focus on security, responsiveness, verbal, and written communications.
• Be certified in First Aid and CPR within 4 weeks of being hired.
• Build partnerships with local law enforcement and first responders
• Work with and maintain confidential information.

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