Security Operations Center Dispatcher

Overview

Allied Universal®, North Americaas leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal® is hiring a Security Operations Center Dispatcher. The Security Operations Center Dispatcher has high visibility and is directly accountable for the effective and efficient flow of information from the Security Operations Center (SOC) and Control Rooms to the Corporate Security Management. The SOC is a 24/7 operation which provides the Security Operations Team with a comprehensive monitoring approach to provide broad visibility of activity across the enterprise, leverages intelligence from several systems and technology databases that provide advanced correlation, and analysis capabilities to deliver a prioritized list of actionable security incidents to the Security Operations Team.

Hiring Unarmed Security Dispatch Officers in Nashville, TN

Now offering Weekly Pay and or DailyPay Options!

Starting Base Pay: $18. 80 / hour

Applicants Must have dispatch or data entry experience.

Allied Universal provides State Training for your Security License!

Uniforms and Equipment Provided at NO cost to the Applicant!

RESPONSIBILITIES:

• Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems
• Radio Dispatch; use multi-channel communications
• CCTV monitoring
• Ensure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station
• Incident Report issuance and collection
• Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures
• Camera Survey
• Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc.)
• Answering phones; operate IP based telephone system
• Alarm monitoring
• Operations support; routing of call information to the appropriate units for handling
• Radio and call logging

QUALIFICATIONS:

• Work experience must include of the following:
  
  • Demonstrated analytic and critical thinking skills and ability to prepare reports
  • Ability to prioritize workload based on urgency
  • Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
  • Ability to communicate effectively with IT and Security Systems professionals
  • Demonstrated ability to operate radio, telephone equipment and/or console monitors
  • Ability to adapt in a dynamic work environment while possibly working under pressure
• Demonstrated ability to operate radio, telephone equipment and/or console monitors
• Must possess a high school diploma or equivalent
• Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
• Ability to communicate effectively with IT and Security Systems professionals
• Demonstrated analytic and critical thinking skills and ability to prepare reports
• Ability to prioritize workload based on urgency
• Ability to adapt in a dynamic work environment while possibly working under pressure
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2023-1076660