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Security Officer - Part Time

Company

Tulsa Zoo Management, Inc.
Address , Tulsa, 74115, Ok
Employment type PART_TIME
Salary
Expires 2023-07-27
Posted at 11 months ago
Job Description
Tulsa Zoo Management, Inc.
Position Title: Security Officer
Reports To: Security Manager or Assistant Security Manager
FLSA Status: Hourly, Non-Exempt, Part-Time
Safety-Sensitive: Yes
Tulsa Zoo Management, Inc. (TZMI) is a 501(c)(3) nonprofit organization with the mission of “Connecting, Caring, Advocating for Wildlife, People, and Wild Places.” A dynamic group of passionate individuals brings the zoo to life each day, 365 days per year, caring for animals, greeting guests, educating the public and managing the facilities. Each member of the team is integral to the success of the zoo as a key asset in the City of Tulsa and the Northeast Oklahoma region, delivering recreational opportunities, providing unplugged family time and conserving animal species for future generations.

Position Summary:
This position maintains a safe and secure environment for zoo guests, staff and animals by patrolling and monitoring premises, facilities and personnel. The zoo Security Officer strives to give the highest level of care and guest service in every interaction.
Essential Duties and Responsibilities:
Other duties may be assigned in keeping with the mission of Tulsa Zoo Management, Inc. (TZMI)
  • Provides assistance to customers, employees and visitors in a courteous and professional manner.
  • Watches for irregular or unusual conditions that may create security concerns or safety hazards.
  • Warns violators of rule infractions, smoking or carrying forbidden articles.
  • Permits authorized persons to enter property and monitors entrances and exits.
  • Operates vehicles and equipment to provide security for zoo.
  • Acts as first responder in the case of zoo accidents, incidents and emergencies.
  • Sounds alarms or calls police or fire department in case of fire or presence of unauthorized persons.
  • Manages dangerous situations to assure the safety and protection of zoo property and personnel, occasionally including physical confrontation when necessary.
  • Performs security patrols of designated areas on foot or in vehicle.
  • Investigates and prepares reports on accidents, incidents, and suspicious activities.
Supervisory Responsibilities:
This position currently has no supervisory responsibilities.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Excellence and Continuous Improvement
  • Resolves problems and initiates action in an expedient manner
  • Demonstrates a commitment to continuous improvement both personally and professionally
  • Deals courteously and effectively with the public at all times
  • Makes suggestions, offers solutions and thinks outside the box
  • Works hard consistently and enthusiastically, steadfastly pushing for greater results
Integrity
  • Accepts accountability for personal performance and behavior
  • Keeps confidences
  • Admits and takes responsibility for correcting mistakes
  • Represents collective interests over personal gains
Teamwork
  • Able to establish and maintain effective and professional working relations with coworkers
  • Shows empathy and respect towards the diverse ideas and beliefs of others
  • Demonstrates willingness to be a team player
  • Relates well to all kinds of people, building rapport with diplomacy and tact
Stewardship and Conservation
  • Actively participates in conservation efforts, whether internal or external
  • Respects, maintains and optimizes the use of zoo equipment and resources
  • Serves as an ambassador for the zoo and its mission
  • Thinks ahead with actions that would affect the proper preservation and protection of animals, plants and natural ecosystems
  • Demonstrates good stewardship in use of time, money and materials
Fun
  • Uses humor in a positive and constructive way
  • Promotes the organization having a positive, unique and memorable impact on guests and fellow employees
Safety and Security
  • Reports potentially unsafe conditions
  • Adheres to all safety regulations and policies and maintains a safe and productive workplace for animals, guests and fellow employees
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); at least two years of security, military or law enforcement experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, employees of TZMI and the general public.
Mathematical Skills
Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals. Ability to perform these operations using units of American money.
Computer Skills
Microsoft Word; Microsoft Excel; Internet Browser(s)- Explorer, Chrome, Safari, etc.
Other Skills, Abilities or Qualifications
Ability to work a flexible schedule including evenings, weekends and holidays as required. Ability to operate radio or telephone equipment and/or console monitors. Ability to identify critical issues quickly and accurately. Must be willing and able to handle potentially difficult and dangerous situations, including the possibility of physical confrontation in a mature, respectful and safe manner. Must possess a valid driver’s license and be insurable on TZMI’s insurance carrier.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position involves significant standing; significant walking; significant sitting; significant reaching with hands and arms; significant climbing or balancing; significant stooping, kneeling, crouching or crawling; significant talking or hearing and moderate lifting up to 60 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This work environment involves substantial work in outdoor weather conditions; significant work with moderate noise level.