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Company

Sea Island Company
Address Carnigan, GA, United States
Employment type FULL_TIME
Salary
Category Hospitality
Expires 2023-06-17
Posted at 1 year ago
Job Description
Minimum Requirements
  • Company policy requires that one must be 21 years of age or older to drive a company vehicle
  • Ability to perform repetitive tasks with accuracy
  • Current CPR/AED certification
  • Monitor parking, making sure that employees park in designated areas
  • Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
  • Relay necessary information to delivery drivers, workmen and other authorized personnel
  • Assist with transportation of alcohol from various outlets
  • Must have ability to courteously present information to people in one-on-one and group situations
  • Graciously welcome guests and members to Sea Island or proper location as they arrive
  • Ability to easily adapt to organizational and environmental changes
  • Report to the scene of any accident or injury to guests, determine extent of injury with guests, decide if emergency squad is required, notify operator to call appropriate facility, and prepare reports for insurance
  • Excellent communication skills, both written and verbal
  • Uphold and ensure compliance with all company and departmental policies and procedures
  • Maintain compliance with Company Resort Professional Image Policy
  • Watch for and report irregularities such as fire hazards, leaking water pipes and security doors left unlocked
  • Examine doors, windows and gates to determine that they are secure
  • Warn violators of rule infractions such as loitering, trespassing, removing property without authorization and direct persons off the property as warranted
  • Pick up all lost and found and deliver to the Control Center Coordinator
  • Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy Tasks/Responsibilities:
  • Sound alarm and call police or fire department by telephone in case of fire or presence of unauthorized persons
  • Uphold appropriate departmental standards of quality/timing
  • Proficient in Windows XP and Microsoft Office software applications such as: Word, Excel, and Outlook
  • Monitor entry and exits at the gate assuring only members, guests, or authorized personnel are allowed access
  • Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
  • Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
  • If applicable, must be flexible to working days, early mornings, evenings, weekends, and holidays
  • Maintain liaison with local law enforcement agencies and provide support to local police when they are called to Sea Island
  • Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
  • May be exposed to mechanical, electrical, chemical and fume hazards
  • Record data such as property damage, unusual occurrences and malfunctioning of machinery or equipment to supervisor
  • Check residences of company executives when necessary
  • Ability to kneel, crouch, squat, crawl, climb, stand, sit, balance, reach, bend, push, pull, walk and run for prolonged periods
  • Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area
  • Ability to read, write and communicate effectively in English, both written and verbal
  • Willing and timely execution of other duties as delegated by leadership Physical Requirements:
  • Learn the names and personally recognize our regular Guests and Members
  • Valid Georgia Driver’s License
  • If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
  • Maintains cleanliness and organization in all work areas
  • Minimum one (1) year experience in Security strongly preferred
  • Stay informed on project locations, access routes, etc
  • Must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
  • Inspect equipment and machinery to ascertain if tampering has occurred
  • Attends all scheduled employee meetings and brings suggestions for improvement
  • Pick up cash bags at golf courses and deliver to Revenue Control
  • Work with all resort departments to maintain maximum rapport and open communication channels
  • Observe departing staff to guard against theft of company property
  • Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
  • Assist guests when problems occur with safes, locks, and preparing loss/theft reports
  • Routinely patrol buildings and grounds
  • Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
  • Investigate reported thefts and/or losses from guests, members and employees