Scheduler--Per Diem Jobs

Organization:

EMC - Eden Medical Center

Position Overview:

The position will regulate and maintain patient appointment schedules for Interventional Radiology, Cat Scan and Special Procedures.

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JOB ACCOUNTABILITIES

• Arranges copies for patients needing films when being referred for outside treatment.
• Explains special procedures and preps to outpatients. Instructs patients on diets, medications and post procedure instructions.
• Contacts patients by telephone upon request to schedule appointments using MISYS or SACTO software’s.
• Schedules patients for Interventional Radiology, Cat Scan and Special Procedure exams.
• Informs patients about lab information and follows up on lab results before examination date.
• Reschedules waiting patients as necessary in emergencies.
• Maintains the upkeep of the scheduling book and future booked exams. Maintains the follow up appointment patient log sheet.
• Screens patients thoroughly using the history/screening form. Alerts Radiologist of severe contrast allergies or other issues in medical history which may impact procedures prior to exam date to enable us to arrange pre-medication or labs.
• Informs IR staff and Physicians of patient arrivals, cancellations and concerns.
• Obtains from each patient appointment the following: Name, Medical Record Number, Date of Birth, and Daytime phone number, requesting Physician or Medical Facility. Obtains Medication Information, Height, Weight and previous Medical History.
• Confirms appointments and preparations the day before with patient and Nurses.
• Schedules patients with faxed requests.
• Expedites jacket and chart troubleshooting for add-on patients.
• Coordinates with the Anesthesia Department at ext (2021) on exams that require an Anesthesiologist.
• Is knowledgeable about scan types, preparations, length of exams, schedule guidelines, i.e. which are monitored by a physician.
• Acts as liaison when Follow up labs is required.
• Schedules patients with requests from Physicians.
• Acts as liaison between Medical Offices, Nurses, Radiologists and Physicians when booking any patients requiring admittance.
• Creates color coded folders, labels folder with medical record labels, files folders in Doctor Kaplan’s office. Supplies Nurse with appropriate patient information.
• Reads clinical information from the orders, schedules appropriately; requests assistance from IR Technologists, Nurses or Physicians regarding appropriate scheduling.
• Correlates scheduling of same day examinations with Radiologists and Nurses as to the time slot/preparation.

Phones/Faxes/Supplies

• Answers phones courteously, handles appointment requests and scheduling questions from Physicians, Nurses, Clinical Staff and patients.
• Informs the ordering clerk when supplies are running low, folders, labels etc.
• Participates in continuous quality improvement activities.
• Checks fax machine daily for orders and patient information pertaining to schedule exam.
• Faxes appropriate paperwork as needed.
• Inventories and orders all office supplies regularly as assigned or needed
• Answers general questions from patients and staff.

EDUCATION

• HS Diploma
• Equivalent experience will be accepted in lieu of the required degree or diploma.

PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:

• Prefer Medical Terminology.
• Minimal (1) year verifiable work experience with specific experience in Radiology Scheduling working collaboratively with several departments.

PAY RANGE: $ 28.80 - $ 36.45 / HO

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Job Shift:

Days

Schedule:

Per Diem/Casual

Shift Hours:

8

Days of the Week:

Friday, Monday, Thursday, Tuesday, Wednesday

Weekend Requirements:

None

Benefits:

No

Unions:

Yes

Position Status:

Non-Exempt

Weekly Hours:

0

Employee Status:

Per Diem/Casual

Number of Openings:

1

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.