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Sap Landscape Modernization Program Manager- Applecare Bpr

Company

Apple
Address , Cupertino, Ca
Employment type
Salary
Expires 2023-06-24
Posted at 1 year ago
Job Description

Summary

Posted: Apr 20, 2023
Weekly Hours: 40
Role Number:200474330
Be inspired every day. We are idealists. Inventors. Forever tinkering with systems and processes, always on the lookout for a better way! A job at Apple is one that requires a lot of you, but it’s also one that rewards forward-thinking and dedicated work. None of us here at Apple would have it any other way. Join Apple and help us leave the world better than we found it! In AppleCare BPR (Business Process Re-engineering) we view inclusion and diversity as critical for innovation. That’s because our Program and Project Managers lead the most challenging cross-functional initiatives in AppleCare, the ones that involve multiple systems and drive complex changes across the AppleCare organization and beyond. We turn ambiguity into order, and we know how to execute big projects successfully. As a BPR Program / Project Manager for AppleCare’s SAP Landscape Modernization Program, you will plan, mobilize, and execute large SAP programs and projects, ensuring system changes are thoroughly tested and organizations are ready for process changes. We are the prime mover of our program and projects including scoping, resource-planning, communications, program and project governance, risk management, and readiness. Connect the dots across the AppleCare Sales, Service, Support and Supply Chain business areas; work in tandem with other Apple functions such as Information Systems, Operations and Retail; build trust and understanding between groups; and orchestrate the activities needed to make your program and projects successful. The ideal candidate will have experience managing large, global programs and projects that interweave multiple functional teams and/or multiple systems.

Key Qualifications

  • Experience with global programs and projects incorporating regional and country-specific details
  • Proven experience (5+ years) in planning, managing, and successfully delivering large cross-functional systems programs and projects, preferably specialized in SAP
  • Experience establishing program structure for optimal return-on-investment, and coordinating and delegating cross-project initiatives
  • Ability to form cohesive project teams across disparate organizations and groups, and navigate through ambiguity to clarify objectives and execution plans
  • Experience with systems implementations and software development life cycles
  • Service, support, warranty contract, and/or supply chain experience preferred

Description

As a Business Process Reengineering Program / Project Manager, you will organize, plan and lead multiple SAP projects using both Apple and AppleCare BPR’s methodologies for consistently high-quality results. Host core team, leadership, and steering committee meetings, keeping core and management teams well-informed about project developments in a fast-paced environment. In addition, you will: - Coordinate geographically-dispersed, cross-functional teams, including collaboration with third-party partners - Establish program roadmaps, balance program scope /schedule / budget constraints with business needs and expectations, while identifying and engaging all resources needed to mobilize projects and keep activities on track for major achievements - Lead program risk throughout the life of the project; identify, document, and drive resolution of project issues - Identify key decision recommendations and broker agreements with internal and external partners - Elicit requirements/user stories/use cases from business experts - Partner with technical teams to plan effective workshops for technical deliverables - Ensure business teams and partners are prepared for system and process changes, including training plans for knowledge transfer to sustaining teams - Facilitate capital planning for new programs, projects, and scope changes, including business justifications and strategic road maps.

Education & Experience

Bachelor’s degree or equivalent experience. Program or project management certification a plus.

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $157,500 and $237,000, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.