Sales Lead - Garden State Plaza

• When acting in capacity as manager on duty, communicates store and individual goals to all associates and uses metric results to motivate and coach to behaviors
• Builds customer loyalty by creating genuine connections with customers, achieving J Jill Credit Card and Email capture goals, and assisting with company sponsored outreach events
• Identifies and celebrates individual and team successes
• Works with customers to resolve merchandise and customer service issues timely and effectively, ensuring positive customer experience and continued customer loyalty

• Acts as a Sales Floor Leader and a role model to ensure all customers are delighted and segment selling goals are achieved
• Assists in training new associates, with particular focus on product and customer experience
• Encourages store associates to try on new styles to enhance product knowledge, assist customers in building great outfits and project the J. Jill brand image
• Ensures customers are encouraged to try on items and associates are genuinely advising to help her build her wardrobe in the fitting room

Visual Merchandising

• Assists with planning and executing floorset and ongoing re-merchandising of store
• Ensures excellent visual standards are consistently maintained
• Replenishes the sales floor consistently to ensure all sizes and minimum standards are represented on the sales floor

• Ensures compliance to company policies and procedures, and federal, state, and local employment laws to ensure a safe environment and protect company assets
• Performs all duties in the best interest of the company and brand
• When acting in capacity of manager on duty, adjusts weekly store schedules if needed to meet customer needs
• Participates in all operational areas and functions including: knowledge and implementation of all company policies and procedures, marketing, product replenishment, markdowns and promotions, store cleanliness and backroom organization
• Utilizes company tools to ensure optimal daily floor coverage and zoning, as well as management of tasks
• Assists with protecting company assets and reduce merchandise shrink by overseeing internal, external and administrative inventory processes according to company procedures

• 2+ years Women’s Specialty Retail experience required, 1+ years in a store supervisory position preferred
• Strong style, merchandising and wardrobing skills
• Treats everyone on the team with dignity and respect, and motivates through inspiring and encouraging leadership
• Entrepreneurial and creative
• Must have the availability to work during the majority of peak business periods, including Saturday and Sunday
• Point of Sale and general Microsoft Office software experience
• Experience in relevant Human Resource processes
• Leadership qualities, training and team building skills
• Ability to clearly communicate goals and objectives to team
• Excellent customer service skills with statistical track record in all areas of sales