Sales Consultant Jobs

A Sales Consultant will be responsible for performing the customer service duties in an accurate and timely manner in accordance with all company programs, policies and procedures, ensuring proper customer education and follow thru on customer maintenance and repairs.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Pay & Benefits

• High school diploma or GED equivalent
• Conduct efficient and accurate sales transactions
• Notify supervisor of any sales, cash or operating discrepancies
• Readiness to work both independently and in a team environment
• Comprehensive, competitive healthcare benefits
• Build effective relationships with customers and store staff and motivate employees to deliver positive customer experiences to the customers
• Earn PTO each pay period and enjoy 9 paid holidays
• Wages are dependent on experience, skills, and certifications
• Perform all necessary sales duties per company policy and procedure including, but not limited to proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check-in, stocking merchandise
• Valid driver’s license
• 18 years of age or older
• Monitor customer service area and host waiting customers
• Ability to consistently operate a computer and other office productivity machinery
• Assist management with the organizing, documenting, and processing of all adjustments
• Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
• Clean facilities, tools and equipment; and stock shelves
• Enthusiastic personality
• Ability to exchange accurate information with customers
• Stamina
• Availability to work holidays, weekends, and after regular business hours as needed
• Ability to perform detail work with accuracy
• Other duties as assigned
• Legal authorization to work in the United States of America
• Sales abilities
• Capability to safely operate automatic and manual transmission vehicles
• Promote sales through explaining benefits of service and products to customers
• Strong verbal communication skills
• Ability to prioritize and plan work activities using time efficiently
• Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked
• Consistently and courteously greet and thank each customer and provide fast and friendly customer service
• Maintain timely and professional communication with management, employees, vendors and customers
• Manage ticket average and profitability, and assist store manager in meeting company expectations
• Handle complaints courteously and efficiently per company policy
• Assist in consistent opening and closing of location based on store hours of operation
• Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check
• Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations
• Assist in the proper training of new employees as needed
• Assist Store Manager in all functions of inventory control including month end physical inventory
• Willingness to comply with Personal Protection Equipment (PPE) regulations
• Adhere to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operations
• Maintain the appearance of the facilities and protect the assets of the company
• Share in company success through profit sharing and/or performance incentives based on position
• Educational expense assistance
• Vision, hearing, speech, and the ability to detect odors is essential
• Management of multiple tasks and projects
• Attend weekly store meetings to review safety issues, store policies, procedures, and product information changes as required
• Assist in the completion of any necessary reports including the tracking and monitoring of daily sales and gross profit
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds
• Capability to work at a fast pace
• Maintain a clean environment, using company guidelines
• Ability to consistently work in outdoor weather conditions
• Maintain internal and external store appearance to comply with Big O Tires standards
• Willingness to work with hazardous materials
• Perform vehicle inspections and print vehicle owner’s manual maintenance requirements and prioritize and promote needed products and services with customers and management
• One year or more of experience in an automotive shop environment
• Prepare necessary sales documentation such as warranties, service agreements, and the recording and registration of tire sales
• 401k with company match
• Reliable transportation to work
• Attend weekly store meetings to review safety issues, store policies, procedures, and product information changes as required
• Keep supervisor informed of any maintenance problems and/or any issues that need attention
• Opportunities for internal advancement
• Complete all required training in a timely manner
• Execute all company programs, policies, and procedures
• Assist with merchandising, advertising, and promotions to effectively market product
• Commitment to employee professional development
• Ensure equipment maintenance schedules are maintained
• Ability to learn new concepts and use technical materials