Sales Associate Jobs

Job Title: Sales Associate
Overview: The Sales Associate role is responsible for running all “front of house” fitness studio operations, with a strong focus on a premier customer experience as well as meeting sales expectations. The ideal candidate has strong customer service skills and basic sales experience. Sales Associates are responsible for membership sales and package renewals, retail sales, and maintaining premium customer experience levels.
Job Benefits Include:

• Competitive pay with opportunities to increase pay via commissions for sales, productivity bonuses, and performance based raises
• Flexible hours with early mornings, midday, night, and weekend shifts available
• Working in an energetic and positive environment!
• Discounts on Heart Rate Monitors and OTF retail, including Lululemon & Nike
• Opportunities for growth within the company
• Complimentary Premier Membership (unlimited classes, valued at $170/month)
• Benefits including health, dental, vision, and supplemental insurance available

Job Duties Include:

• Works closely with Coaches to ensure that processes are fulfilled
• Maintains accurate records using established OTF sales systems
• Follow up and follow through activities with all prospective clients
• Responsible for attending and participating in all relative OTF training programs
• Responsible for processing accurate credit card transactions
• Handle and resolve client account concerns/questions in a timely manner
• Attend weekly team meeting and at least 1 marketing event per quarter
• Maintains an organized and clean lobby/front desk area
• Complete all shift duties and cleaning tasks according to the daily checklist
• Responsible for conducting a minimum of 40 calls per shift to prospective members

Job Qualifications

• Excellent customer service skills
• Solid verbal and written communication skills required
• Previous sales experience with strong sales skills is preferred
• Health and fitness minded required
• Flexible to work mornings, afternoons, evenings and weekend hours as needed
• Able to multi-task and excel in a busy work environment
• Functional computer skills required

Reporting Structure: Studio Leader
Performance appraisal: 30 Day, 60 Day, 90 Day, and bi-annually
Compensation: $10-$13/hour + commission
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please click here.