Sales Advisor Jobs

A Sales Advisor will be responsible for performing the customer service duties in an accurate and timely manner in accordance with all company programs, policies and procedures, ensuring proper customer education and follow thru on customer maintenance and repairs.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Pay & Benefits

• Ability to prioritize and plan work activities using time efficiently
• Stamina
• Conduct efficient and accurate sales transactions
• Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations
• Share in company success through profit sharing and/or performance incentives based on position
• Ability to learn new concepts and use technical materials
• Attend weekly store meetings to review safety issues, store policies, procedures, and product information changes as required
• Earn PTO each pay period and enjoy 9 paid holidays
• Complete all required training in a timely manner
• Maintain internal and external store appearance to comply with Big O Tires standards
• One year or more of experience in an automotive shop environment
• Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
• Attend weekly store meetings to review safety issues, store policies, procedures, and product information changes as required
• Assist with merchandising, advertising, and promotions to effectively market product
• Legal authorization to work in the United States of America
• Assist Store Manager in all functions of inventory control including month end physical inventory
• Willingness to work with hazardous materials
• Commitment to employee professional development
• Maintain the appearance of the facilities and protect the assets of the company
• Execute all company programs, policies, and procedures
• Manage ticket average and profitability, and assist store manager in meeting company expectations
• Vision, hearing, speech, and the ability to detect odors is essential
• Ability to exchange accurate information with customers
• Perform vehicle inspections and print vehicle owner’s manual maintenance requirements and prioritize and promote needed products and services with customers and management
• Perform all necessary sales duties per company policy and procedure including, but not limited to proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check-in, stocking merchandise
• Educational expense assistance
• Willingness to comply with Personal Protection Equipment (PPE) regulations
• Wages are dependent on experience, skills, and certifications
• Prepare necessary sales documentation such as warranties, service agreements, and the recording and registration of tire sales
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds
• Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check
• Keep supervisor informed of any maintenance problems and/or any issues that need attention
• High school diploma or GED equivalent
• Monitor customer service area and host waiting customers
• Valid driver’s license
• Availability to work holidays, weekends, and after regular business hours as needed
• 401k with company match
• Assist in the completion of any necessary reports including the tracking and monitoring of daily sales and gross profit
• Readiness to work both independently and in a team environment
• Opportunities for internal advancement
• Capability to work at a fast pace
• Adhere to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operations
• Consistently and courteously greet and thank each customer and provide fast and friendly customer service
• Assist in the proper training of new employees as needed
• Maintain timely and professional communication with management, employees, vendors and customers
• Assist in consistent opening and closing of location based on store hours of operation
• Capability to safely operate automatic and manual transmission vehicles
• Ensure equipment maintenance schedules are maintained
• Ability to consistently operate a computer and other office productivity machinery
• Reliable transportation to work
• Management of multiple tasks and projects
• Build effective relationships with customers and store staff and motivate employees to deliver positive customer experiences to the customers
• Assist management with the organizing, documenting, and processing of all adjustments
• Promote sales through explaining benefits of service and products to customers
• Notify supervisor of any sales, cash or operating discrepancies
• Other duties as assigned
• Handle complaints courteously and efficiently per company policy
• Sales abilities
• Maintain a clean environment, using company guidelines
• Comprehensive, competitive healthcare benefits
• Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked
• Clean facilities, tools and equipment; and stock shelves
• Ability to consistently work in outdoor weather conditions
• Ability to perform detail work with accuracy
• Enthusiastic personality
• Strong verbal communication skills
• 18 years of age or older