Sales Advisor Jobs

A Sales Advisor will be responsible for performing the customer service duties in an accurate and timely manner in accordance with all company programs, policies and procedures, ensuring proper customer education and follow thru on customer maintenance and repairs.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Pay & Benefits

• 401k with company match
• Ability to perform detail work with accuracy
• Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check
• Earn PTO each pay period and enjoy 9 paid holidays
• Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked
• High school diploma or GED equivalent
• Ability to consistently operate a computer and other office productivity machinery
• Enthusiastic personality
• Availability to work holidays, weekends, and after regular business hours as needed
• Maintain the appearance of the facilities and protect the assets of the company
• Manage ticket average and profitability, and assist store manager in meeting company expectations
• Share in company success through profit sharing and/or performance incentives based on position
• 18 years of age or older
• Adhere to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operations
• Ability to consistently work in outdoor weather conditions
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds
• Maintain internal and external store appearance to comply with Big O Tires standards
• Assist management with the organizing, documenting, and processing of all adjustments
• Sales abilities
• Keep supervisor informed of any maintenance problems and/or any issues that need attention
• Monitor customer service area and host waiting customers
• Perform all necessary sales duties per company policy and procedure including, but not limited to proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check-in, stocking merchandise
• Notify supervisor of any sales, cash or operating discrepancies
• Assist in the proper training of new employees as needed
• Willingness to comply with Personal Protection Equipment (PPE) regulations
• Attend weekly store meetings to review safety issues, store policies, procedures, and product information changes as required
• Stamina
• Capability to work at a fast pace
• Handle complaints courteously and efficiently per company policy
• Other duties as assigned
• Maintain a clean environment, using company guidelines
• Assist in consistent opening and closing of location based on store hours of operation
• Willingness to work with hazardous materials
• Prepare necessary sales documentation such as warranties, service agreements, and the recording and registration of tire sales
• Attend weekly store meetings to review safety issues, store policies, procedures, and product information changes as required
• Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
• Educational expense assistance
• Capability to safely operate automatic and manual transmission vehicles
• Assist with merchandising, advertising, and promotions to effectively market product
• Ability to exchange accurate information with customers
• Ensure equipment maintenance schedules are maintained
• Complete all required training in a timely manner
• Assist Store Manager in all functions of inventory control including month end physical inventory
• Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations
• Ability to prioritize and plan work activities using time efficiently
• Legal authorization to work in the United States of America
• Commitment to employee professional development
• Promote sales through explaining benefits of service and products to customers
• Wages are dependent on experience, skills, and certifications
• Execute all company programs, policies, and procedures
• Conduct efficient and accurate sales transactions
• Perform vehicle inspections and print vehicle owner’s manual maintenance requirements and prioritize and promote needed products and services with customers and management
• Readiness to work both independently and in a team environment
• Consistently and courteously greet and thank each customer and provide fast and friendly customer service
• Reliable transportation to work
• Clean facilities, tools and equipment; and stock shelves
• Build effective relationships with customers and store staff and motivate employees to deliver positive customer experiences to the customers
• Valid driver’s license
• Management of multiple tasks and projects
• Maintain timely and professional communication with management, employees, vendors and customers
• Assist in the completion of any necessary reports including the tracking and monitoring of daily sales and gross profit
• Strong verbal communication skills
• One year or more of experience in an automotive shop environment
• Vision, hearing, speech, and the ability to detect odors is essential
• Ability to learn new concepts and use technical materials
• Comprehensive, competitive healthcare benefits
• Opportunities for internal advancement