Retail Sales Associate/Consultant (1)

Summary

Retail Sales Associate/Consultant

Do you have a flair for design? A passion for people?

Are you:

• The type of person who wants compensation based upon results?
• Self-motivated?
• Detail-oriented?

This is an inside sales position selling flooring to retail customers with terrific growth potential. The position requires interacting with customers and assisting them with product choices according to their individual needs. Whether that interaction occurs in our showroom or in the community, the objective is always to provide flooring advice that will make the customers' buying decision easier.

Norman Carpet has long been regarded as the premier flooring retailer in the surrounding communities. Locally owned and operated for more than 40 years, we are known for our superior customer service and our professional staff. Because we belong to the largest floor covering cooperative in the world, our company offers the very best flooring products with only the most qualified installers.

We believe in creating a family friendly work environment, where each person is an integral member of the team, yet responsible for his or her own results and earning potential. We are proud of our heritage and would like to find an individual who will excel and prosper in a fast paced retail environment becoming a valued member of our team.

Duties

Although not an all-inclusive list, the following are some of the duties and expectations that we have for this position:

• Receive payment, or obtain credit authorization
• Greet customers on the sales floor, and determine their wants and needs
• Build client relationships
• Help customers with their choice through decorating and/or design advice
• Keep up-to-date on the wide select of floors we have to offer along with the benefits and warranties provided by each
• Answer questions from customers about flooring
• Prospect for new business
• Network regularly, and work effectively, with other store employees
• Assist customers with flooring choices (explain features/benefits, etc.)
• Provide outstanding customer service
• Write sales orders
• Maintain showroom by keeping samples and displays neat, current, and clean
• Follow up in a timely and professional manner with all customers on requests and/or concerns
• Use computer database to research the availability of merchandise and to process orders
• Sell flooring.
• Help work through, and follow-up after, the completion of each job
• Execute targeted sales strategies

Requirements

The ideal candidate must be:

• Personally well-organized.
• Willing to divide his or her work time between the showroom floor and prospecting for new clients (out networking within the community).
• Willing to create new business.
• Able to provide outstanding customer service.
• Willing to undergo our extensive product and sales training in order to become certified flooring and design expert.
• A self-starter.
• Able to provide exceptional follow-up.

Some additional qualifications include:

• Retail sales experience strong preferred
• Strong knowledge of the Microsoft Office programs and a willingness to learn our operating systems
• Some college is preferred, but not necessary
• Must have access to reliable transportation in order to get to work, and to visit customers' home (as necessary)
• Open and flexible work availability, including weekends
• A passion for, or experience with, decorating or design

Nice To Haves

Flooring Experience



Benefits

Paid Time Off for vacation and illness
Health Insurance

How to Apply

Please provide the following: An up-to-date resume and brief cover letter outlining your experience for the position

Candidates who meet our selection criteria will be contacted by e-mail or phone for the next step in our hiring process.

Thank you for your interest in our position. We appreciate the time you have taken to apply with us.

Norman Carpet One is an Equal Opportunity Employer

About Us

At Norman Carpet One, we supply high-quality carpet, tile, ceramic, hardwood and other flooring products to both commercial and residential customers. We're proud to offer pricing, service and support that other carpet stores in the region simply can't match.

Norman Carpet One is part of the Carpet One network. As part of Carpet One, we offer our customers a wealth of experience in the sale and installation of commercial and residential carpets, as well as other high-quality flooring products. With the backing of the Carpet One network, Norman Carpet One offers customers advantages simply unavailable anywhere else:

• Our wholesale buying power gives us exclusive access to colors, patterns and styles that are unavailable anywhere else.
• We purchase in bulk directly from wholesalers and manufacturers, so we can pass significant savings on to our customers.
• All of our product warranties are backed by a large national network of sales and installation professionals.