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Retail Sales Associate / Customer Service
Company | Elements Massage® |
Address | Lake Oswego, OR, United States |
Employment type | FULL_TIME |
Salary | |
Category | Wellness and Fitness Services |
Expires | 2023-07-07 |
Posted at | 11 months ago |
Do you thrive on building relationships with wonderful clients and enhancing your skills as a sales associate?
- Being the first and final face of hospitality, whether on the phone or in the studio
- Informing all clients about the benefits of the Elements Wellness Program, a no hassle membership plan
- Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
- Create an exceptional massage experience for all clients every time they enter the studio
- Following our proven sales process to enroll clients into the Elements Wellness Program
- Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world
- Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution
- Driven to create the best work environment for the employees and the best experiences for the client
- Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty
- The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients
- Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs
- Prior retail sales experience preferred; selling memberships or services in‐person to potential clients
- The right candidate can turn every client interaction into a story of great customer service
- Additional massages at significant discount
- A complimentary monthly massage at the studio
- Free monthly Chiropractic visit
- Pay $18 - $20 per hour depending on experience
- 401k
- Bonuses based on membership conversions up to an additional $300 per month
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