Retail Sales Associate / Customer Service

Do you want to work in a meaningful job where you can help change peoples' lives for the better?

In addition to a competitive base pay, our team members have opportunities to earn bonuses for wellness plan sales.

Elements Massage Edgewater is looking for an engaging, positive, outgoing personality to lead the sales and customer service of potential clients and current members. Our business is built on Wellness Program sales and we award our team when we meet our objectives.

Responsibilities and Duties

Elements Massage Edgewater is looking for a Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.

 Inform all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan

 Follow our proven sales process to enroll clients into the Elements Massage Wellness Program

 Be the first and final face of hospitality, whether on the phone or in the studio

 Ensure the client appointment paperwork and payment process is brief, painless, and accurate

 Work as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world

Qualifications and Skills

Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyalty.

The right candidate must like talking, but more important, love listening to all new clients, established clients, and perspective clients.

The right candidate can turn every incident of client criticism to a story of great customer service.

Prior retail sales experience preferred, selling memberships or services in person to potential clients.

Customer Service in a spa like or similar environment is preferred; 1 year customer service experience

Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.

Driven to create the best work environment for the employees and the best experiences for the client.

Studio Specific Benefits

Pay $14 to $16/hour depending on experience

Bonuses based on membership sales

AFLAC insurance contributions

A complimentary monthly massage at the studio

We are hiring for the current shifts

Sunday 8am-4pm

Monday 8am-4pm

Tuesday 8am-4pm

Wednesday OFF

Thursday OFF

Friday 8am-4pm

Saturday 1pm-9pm

Weekends & Holiday availability required

If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those

of ETM. Elements Massage® + design are registered trademarks owned by ETM.