Retail Consultant | Aesop Valley Fair | Part Time

Role purpose

As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

What we are looking for

• Experience operating within a customer service role or environment

• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
• Ability to consistently introduce Aesop products to clients through hand demonstrations
• History of successfully participating in and contributing to a team
• Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
• Effective selling skills and the ability to drive commercial outcomes

• Successful applicants will be available for at least 3 full days, including weekends. Candidates must have flexibility to work a retail schedule including evenings, weekends and holidays.
• Working knowledge of skin care and skin care industry ( advantageous )
• Knowledge of hair care, body care, fragrance and home categories ( advantageous )
• Strong communication and problem-solving skills

What’s on offer

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include -

• Pay rate of $23.00 / hr
• 10% monthly bonus potential
• 401k savings with company match without a vesting period

• Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app, summer wellness leave options, and s ubscription to mental wellness programming through Modern Health with 6 coaching and 8 therapy sessions per year for yourself and up to three family members.
• 2 days paid Volunteer leave
• Generous product discount allowance and bi-annual complimentary product allocation
• 3 days paid Personal leave
• Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities

• Up to 6 months paid parental leave for primary caregivers for those eligible

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

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