Resident Service Coordinator Jobs

The Monson Housing Authority, is seeking a position of Resident Service Coordinator
Responsibilities
The Resident service coordinator will be responsible for empowering and supporting residents in the following ways:

• Establish goals, track and measure progress. Analyze and use resident and program data as the basis for continuous improvement.
• Maintain all necessary information regarding services to residents in a confidential manner following the regulatory guidance provided by HUD. Remain updated on Fair Housing, mandated reporting and other pertinent HUD rules and regulations
• Coordinate the delivery of services with local human service providers
• Develop and implement supportive service programming in collaboration with residents, site staff & management and local community service providers
• Collaborate and coordinate with Property Management team to ensure residents remain stably housed and in compliance with lease terms.
• Effectively and creatively communicate with residents (such as by newsletter, flyer, bulletin board, door knocking etc.,) to ensure residents are informed of available resources and programs
• Identify promising programs or opportunities for youth and families in the community, examples include: afterschool and summer programs, career coaching and job training, budgeting workshops, health benefits enrollment and workshops, community engagement activities, and more
• Assess the needs of residents and families living in the Authorities Communities’ by administering an annual resident survey

Qualifications
Qualified candidates will ideally have:

• Basic proficiency in the use of computers including Word, Outlook and Excel
• Ability to travel throughout the neighborhood and engage in door knocking efforts
• Ability to work with and motivate diverse resident populations
• College degree ideally with a focus in social work, urban planning, public health, human services, or community development. Degree preferred but experience considered.
• Minimum of one-year prior experience in resident/social service programs (preferably in affordable housing)
• Excellent verbal and written communication skills and basic computer skills

Salary is competitive and commensurate with experience. Full benefits package for full time employees. Monson Housing is an equal opportunity employer, committed to diversity in the workforce.
About The Monson Housing Authority

• The Monson Housing Authority, which was established in 1968, is a public body politic and corporate, which exists for the purpose of providing decent, safe, sanitary and affordable housing for families, elderly and handicapped persons of low and moderate income while maintaining high standards of property and fiscal management. Stable Housing: Ensuring all residents have an opportunity to realize their goals by removing barriers to staying in their home and growing within the community. The Monson Housing Authority also manages the Palmer and Brimfield Housing Authorities.

Please Apply To
Jonathan Leonard
Executive Director
[email protected] or in person at 31 State St. Suite 50 Monson, MA 01057
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