Resident District Manager - Tahoe

The Resident District Manager will have responsibility and lead the teams for all revenue generating operations for Aramark Hospitality Management in the Tahoe Region. This includes recreation, marina, F&B, rooms, and retail operations. The RDM’s oversight includes Zephyr Cove Resorts, Lake Tahoe Adventures, Adventure Mountain, and Lake Tahoe Cruises. Additional responsibilities include overseeing and leading the facilities team of Shop Foreman, Mechanics, and all aspects of the fuel system.

Job Responsibilities

• Monitor and communicates potential business risks including weather to ensure safe operations and adjust business operations as appropriate
• Perform other duties as assigned
• Develop and maintain mutually beneficial business relationships with clients. Focus on retaining existing business and building base business
• Develop and lead a compliance culture that mitigates financial and legal risk; focus on compliance standard operating procedures, integrity, environmental and safety in the Cruise, Marina, Food and Beverage, Mechanics and Snowmobile operation
• Hold employees accountable for completing position training, conduct follow up and assess training progress of new employees
• Evaluate performance results, develop and implement action plans to achieve performance goals, for direct reports
• Collaborate with clients including Coast Guard, Forest Service and Department of Transportation to understand all regulations and contractual agreements pertaining to the Cruise Tour Operations, Marina Rental Operations, Snowmobile Tours operations and Transportation
• Participate in client facing events to include but not limited to site tours, site inspections, sales meetings, outside sales functions, community involvement groups, and various functions hosted by local community or hospitality related associations
• Works directly with the VPO, Director of Operations and Executive Chef to ensure we are consistently auditing our team and operation to ensure we are running the safest food operation possible
• Collaborate with the VPO and Aramark leadership in the development of strategic and operational plans and own implementation and management of these plans
• Develop and lead a safe and secure culture focused on incident and injury prevention by implementing SAFE engagement activities through the Global Metrics Monitor system (GMM) by setting SAFE standards, educating the tools, monitoring metrics and recognizing behaviors and achievements
• Manages and owns financial P&L and capital budgets
• Participate and support Sales and Marketing initiatives of operations in partnership with Sales and Marketing team
• Participate and support the Executive Chef to plan and implement menus as applicable.
• Understand Transportation and work with the Transportation Manager or Supervisor on scheduling to the business needs
• Drive a culture of recognition and accountability by utilizing Aramark’s tools and participating in recognition and coaching activities
• Directs and manages procedures and methods to ensure that quality standards are met and maintained in all operations including Retail Inventories

• Bachelor's degree in Business Management, hospitality, recreation, or related field.

Qualifications

• A minimum of 5+ years’ experience with local, state, and federal laws and practices regarding marine laws and compliance
• Must be able to bring multiple departments together for a common goal
• A minimum of 3+ years’ experience in marina operations
• A minimum of 5+ years’ experience with local, state, and federal laws and practices regarding USFS Outfitter guide permit compliance.
• A minimum of 5+ years’ experience in outfitter guide or related field. (USFS, NPS, USCG, ARAMARK or other corporate parks’ component)
• A strong value system, unquestioned integrity, and good listening skills
• Basic computer proficiency
• A minimum of 5+ years’ experience in a management position
• The ability to manage in a diverse environment with focus on partner and guest services, entrepreneurship and building and growing a strong business
• Excellent communication skills
• Must be able to communicate effectively with client partners, guests and support staff and be able to respond effectively to changing demands

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.