Reservations Agent Jobs

ENVITAE Reservationist – Part-time contractor position

About ENVITAE

ENVITAE is a startup company that has been in operation for 6 years. We specialize in luxury short-term rentals, and we have units in various cities throughout the United States. You can find out more about us and what we do at www.envitae.io.

Job Overview

The Reservationist is a critical role to ENVITAE’s success. The Reservationist is responsible for scheduling, documenting, invoicing, screening, and welcoming our customers to their various units across the country. The role is 100% remote and has flexible work hours. If you are quick with a computer and great with people – please apply today!

Responsibilities and Duties

• Manage various web-based systems for managing a customer’s reservation from inquiry to check-out
• Consistently deliver excellent customer service
• Communicate clearly with internal team members (typically done via Slack)
• Follow multi-step process with discipline and high attention detail
• Adapt quickly – this is a startup company, and thus we are always looking for ways to optimize and improve the customer experience. When changes are made, we need the Reservationist to implement these quickly.

Requirements

• Experience in the hospitality industry, although this is not mandatory
• Ability to learn quickly and work independently
• Ability to work flexible hours and weekends
• Proficiency with a computer to seamlessly operate various web-based systems
• Creative problem solving skills
• A self-starter attitude and an excitement for working at a start-up company
• WiFi and a computer to be able to work remotely from a US-based home office

Scheduling

• This position is expected to be 20 hours a week, with more hours possible during peak season.
• We have flexible scheduling and can work with your schedule on a case-by-case basis if needed.
• During night shifts, we need people who can help with urgent customer requests.
• During daytime business hours, we are looking for people to help process reservations and interface with guests.

Pay

• The pay rate for this position is $20/hour.
• The Reservationist will be paid on an hourly basis and the role does not qualify for benefits at this time.

Interested? Apply today by emailing your resume and a brief description of why you are interested in this position to: [email protected]