Rental Supervisor Jobs

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Referral Program
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• Excellent training and professional development
• Employee Assistance Program
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• 401(k) Retirement Plan

Full Time Roles Are Eligible For The Above, Plus

• Critical Illness and Accident plans
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents

Job Summary:

Manages overall day-to-day operation of all Ski/Snowboard rentals. This position is responsible for merchandising, financial management, sales staff supervision and overall store management. Oversees hiring, training, coaching and scheduling of store personnel. Responsible for sales generation and growth, inventory control, controllable expenses, cash management, merchandising, loss prevention and store appearance.

Job Specifications

• Expected Pay Range: $22.00 - $23.76 / hour
• Outlet: True North
• Shift type: Full & Part Time, Weekends and Holidays
• Skill Level: Experienced

Job Responsibilities:

The Retail/rental Manager's Responsibility Includes

As the Retail/Rental Manager of the Rental department, this job oversees the operations of a high volume, seasonal rental operation, ski and snowboard repair/tuning center and servicing the entire resort.

• Overseeing all aspects of all retail/rental operations.
• Provides an important piece of our guests' experience of a lifetime while in our resort by maintaining a strong culture of guest service
• Manages through uncertainty and change positively
• Manages a team of up to 50 frontline staff and leadership team of 5-6

Day To Day Task Will Often Include

• Creating operational plans for special events, groups, and holidays
• Ensuring department and staff have all necessary supplies
• Administrative duties
• Identifying sales opportunities and create plans accordingly
• Managing retail inventory, rental inventory, and supplies with cost management in mind
• Driving professional development in yourself as well as others
• Providing consistent and direct feedback, coaching and guidance to team members
• Designing, executing and tracking training plan for associates starting with their first day
• Meeting with other departments and committees to ensure department is aligned with initiatives
• Hiring staff and processing payroll through a digital platform

Job Requirements:

• Bachelor's Degree - preferred
• 2 years resort experience in a management role
• Knowledge and passion for snowsports
• 2 years in retail/rental experience - preferred
• Minimum 2 years leadership experience - required

The expected pay range is $22.00 - $23.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 495679

Reference Date: 07/07/2023

Job Code Function: Rental Operations