Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Account Specialist (Work From Home Following Training)
Recruited by BlueCross BlueShield of South Carolina 8 months ago Address South Carolina, United States
Administrative / Executive Assistant Work From Home - $40 Hourly
Recruited by Florida Prime Properties 8 months ago Address Orangeburg, SC, United States
Customer Service / Data Entry Clerk Work From Home - $40 Hourly
Recruited by Florida Prime Properties 8 months ago Address Folly Beach, SC, United States
Administrative / Executive Assistant Work From Home - $40 Hourly
Recruited by Florida Prime Properties 8 months ago Address Clover, SC, United States
Administrative / Executive Assistant Work From Home - $40 Hourly
Recruited by Florida Prime Properties 8 months ago Address Simpsonville, SC, United States
Administrative / Executive Assistant Work From Home - $40 Hourly
Recruited by Florida Prime Properties 8 months ago Address Surfside Beach, SC, United States
Customer Service / Data Entry Clerk Work From Home - $40 Hourly
Recruited by Florida Prime Properties 8 months ago Address Greer, SC, United States
Administrative / Executive Assistant Work From Home - $40 Hourly
Recruited by Florida Prime Properties 8 months ago Address Columbia, SC, United States
Remote Proofreading Jobs
Recruited by RemoteWorker US 9 months ago Address Myrtle Beach, SC, United States
Remote Proofreading Jobs
Recruited by RemoteWorker US 9 months ago Address Greenville, SC, United States
Personal Asistant/ Work From Home
Recruited by Exit Palmetto Real Estate Services 9 months ago Address Irmo, SC, United States
Entry Level - Remote Data Entry Work From Home
Recruited by Focus Group Panel 10 months ago Address Summerville, SC, United States
Data Entry Clerk - Work From Home
Recruited by 2workonline 10 months ago Address Charleston, SC, United States
Work From Home As A Customer Support Representative (Full-Time/Part-Time)
Recruited by ECS Virtual Support LLC 10 months ago Address Columbia, SC, United States
Remote Data Entry Work From Home - Entry Level Online
Recruited by Focus Group Panel 10 months ago Address Carolina Forest, SC, United States
(Work From Home) Data Entry - %100 Remote
Recruited by Focus Group Panel 11 months ago Address Hanahan, SC, United States

Remote Work From Home Customer Service $15.00 Per Hour

Company

Global Payments Inc.
Address Greater Florence, South Carolina Area, United States
Employment type FULL_TIME
Salary
Category IT Services and IT Consulting,Financial Services
Expires 2023-10-12
Posted at 7 months ago
Job Description
Description What Part Will You Play?


  • Begins to build base knowledge and familiarization of products, policies, and procedures for a limited number of clients and an understanding of association guidelines and compliance by frequently referring to online manuals and specific client training required to resolve card holder inquiries.
  • Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses by utilizing basic user friendly Graphic User Interface (GUI) screens for client systems and established documentation and processes. Enters required data into client provided systems and databases. Determines basic reasons for customer issues using a client provided decision tree and escalates or refers unresolved customer grievances and requests to more experienced Customer Service Representatives or designated departments for further investigation and resolution.
What Are We Looking For in This Role?


Minimum Qualifications


  • Once you have applied you will complete a On Demand digital interview. The Recruiter will review and then reach out to you for final phone interview.
  • This is a United States only role
  • Remote office internet connection via DSL or Cable Modem with a minimum speed of <50mbps down and <15Mb upload
  • Able to successful complete a background check that includes criminal , credit , drug screen , verification of education and past employment.
  • Must have at least one full year of recent contact center experience in the last 18 months to be considered for this work from home role.
  • The Micro Pc that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
  • Schedule: Most work schedules will be mid to late shift with days off during the week.
  • The pay for this role is $15.00 per hour
  • High school diploma or equivalent required
  • Designated workspace free from noise and other distractions
  • This job requires you to be on camera for this role.
  • This role is not eligible for a referral bonus.
What Are Our Desired Skills and Capabilities?
  • Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
  • Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.
  • Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.