Remote Fraud Specialist Jobs

Shift is Tuesday - Saturday 3:00 am to 11:30 am

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Fraud Specialist

Essential Job Duties

• Other duties as assigned
• Identifies and resolves moderate issues by following established guidelines. Refers more complex problems to Senior level or supervisor. May provides service in relation moderate complex billing inquiries, service requests, suggestions and complaints from customers
• Individual at this level is expected to use some independence of thought but to refer more complex problems to supervisors or other experts. while contributing to work flow or process change and redesign, and to form a strong basic understanding of the specific product or process
• Primary focus is on moderate execution within defined parameters with some expansion to complex issues based on development. Roles at this level are responsible for moderate operational and/or administrative work
• This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties
• Document daily review and analysis of suspect transactions, providing area management with reports recapping current efforts.
• Is fully proficient in duties while working under moderate to limited supervision.
• Maintain ongoing communication with internal and external clients regarding associated account resolution.
• Administering moderate procedures, analysis, tasks and reporting while receiving limited instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process
• Typically covers a broad range of responsibilities rather that focusing on one specific role.
• Accountable for regular reporting and analysis requests
• Take precautionary measures on accounts and/ or transactions to mitigate risk to *** and or clients and provide direction to all lines of businesses supported by Fraud Services
• Other specialized tasks when required.
• Communicate information on deposit fraud suspects to account relationship officers, corporate investigations, and area management
• Recommends and implements programs to solve routine issues
• Reviews and ensures proper documentation or procedures are used for moderate activities
• Determine loss accountability.
• Perform detailed analysis on depository accounts that appear to have activity that would support suspicions of deposit fraud or counterfeit check activity and provide detailed documentary evidence to support findings.
• Obtain and provide detailed documentary evidence to support confirmed fraud activity.

Required And/or Preferred Qualifications

• Demonstrable ability to analyze, solve problems, and make decisions effectively and independently.
• Proven accuracy and organizational skills.
• Two years prior bank operations, criminal justice, para-legal, accounting or equivalent combination of education and experience
• Proficiency using Microsoft Office / Windows.
• Demonstrated ability to work with others in a professional team environment.
• Excellent written and verbal skills.
• Demonstrated ability to complete job duties within established service level agreements and regulatory constraints.
• Fraud Detection, Fraud Analysis or related experience.
• Adaptable to new ideas in a changing environment.
• Ability to complete work by following clear defined procedures
• Established proficiency managing multiple diverse tasks.
• High School Diploma or GED equivalent. College Degree preferred.
• Excellent customer service skills

Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Remote working/work at home options are available for this role.