Receptionist - Part Time

Make a difference, save a life! Paid on-the-job training. Great career ladder oppoetunities. $1000 sign-on bonus.

At Community Blood Center of Greater Kansas City, we have a passionate enthusiasm for service excellence. We believe diversity drives innovation, and we strive to cultivate a workforce as dynamic and diverse as the communities we serve. CBC seeks creative visionaries who thrive in a culture that fosters growth and advancement. We invite you to build and evolve with a global institution committed to excellence in blood banking, transfusion medicine and cellular therapies, and innovative research. Explore our career opportunities, and learn more about how your skills and expertise can save lives and strengthen communities locally, nationally, and around the world.

Under the direction of the Collection Supervisor, greets and directs donors and guests of the blood center at mobile blood drives. Performs registration of donors in the Blood Establishment Computer System (BECS) per Registration Standard Operating Procedures.

Supports organizational quality efforts by accepting responsibility for

• Participating in the implementation of solutions to problems.
• Reporting any problems relating to the product, process, and quality system, and

Essential Functions

• Access donor in BECS system and verify or enter address, telephone, and other applicable demographic information
• Create a donor visit and enter appropriate collection type, use type, and group code
• Review donor consent when applicable
• Maintains safe and clean registration area by complying with procedures, rules, and regulations
• Give donor educational materials and provide instructions on completing donor questionnaire
• Complies with CBC safety policies and procedures
• Maintains confidentiality of all information regarding donors and staff
• Print donor History Form, as applicable
• WORK HOURS AND DAYS VARY SO MUST BE VERY FLEXIBLE
• Greet donors in a friendly fashion
• Question donor about previous names or nicknames
• Set up registration area
• Must be able to confidently communicate and interpret intermediate information in English to all members of the public and CBC staff

Education

• High school diploma or equivalent. Must provide a copy of the transcript.

Experience

• Proficient computer skills required.
• Customer service experience preferred.

Knowledge

• Computer knowledge and experience is helpful but not necessary

Skills & Abilities

• Excellent customer service skills
• Excellent written and verbal communication skills
• Superior attention to details
• Ability to work effectively with diverse group of people (donors and staff)
• Excellent organizational skills and ability to multi-task