Receptionist (Palm Beach Gardens - 33410)

About us:

HEART. It is the driving force of our commitment to serving others with empathy, respect, and dignity.  CareMax, is committed to providing the best that medicine has to offer with quality healthcare for those who need it most, our seniors. Join our team and experience it for yourself. We are Health with Heart.

You can count on us to provide you with resources and opportunities for growth, while contributing to our mission to improve lives through kindness, compassion, and better health. This is what we offer:

• Comprehensive medical package
• Starting with 18 days of Paid Time Off
• 401(k) plan with company match
• 8 company paid holidays plus a floating holiday.
• Access to continual education through CareMax University

About you:

The Receptionist greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patients and medical support staff.

Qualifications And Skills

• Required to have a command of the English and Spanish language and be proficient with grammar, spelling and verbal skills to communicate with patients, providers and staff in written and oral communication.
• Excellent organizational and interpersonal skills.
• Must be proficient be proficient in Microsoft Office and knowledge with computers, scanners, etc.
• Minimum of 1 Year experience as medical receptionist preferred.
• Bilingual English/Spanish preferred.
• High School Diploma or equivalent.

Essential Duties And Responsibilities

• Ability to update medical record and computer system with new information.
• Participates in staff and educational meetings.
• Answers incoming calls in a courteous and professional manner.
• Sorts and delivers mail, medical records and other correspondence to appropriate department.
• Screens incoming telephone calls.
• Greets patients and visitors in a prompt, courteous and helpful manner and directs patients to the appropriate area.
• Receives and conveys messages electronically, in writing and verbally.
• Verifies patient insurance prior to the services being rendered.
• Other duties as needed and/or assigned.
• Maintain a cheerful, positive, and respectful attitude.
• Check-in and Check-out patients via EMR system.
• Schedule’s appointments and follows up on rescheduling and no-show appointments.
• Collects and posts co-pay and/or payments according to health plan and conducts end of day reconciliation process.

Come join the CareMax family and be part of Health with Heart. Help us continue to change lives every day!  

CareMax provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, disability status, genetics, citizenship status, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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