Receptionist - Maui Memorial Med Ctr - Ft

Under direct supervision, performs variety of routine and semi-routine receptionist, office, clerical, and patient-attending duties.

• Assists with emergency codes or situations
• Greets patient in courteous and business-like manner.
• Interviews patients and/or their representatives and obtains demographic and insurance information. Obtain authorization information, perform admission notification update insurance information, etc.
• Gathers, analyzes, compiles, and records data and information for routine, special and statistical reports or studies.
• Performs other duties and accepts responsibility as assigned.n.
• Maintains adequate levels of all registration process supplies and forms; requisitions supplies as needed.
• Receives and screens patient telephone calls; ascertains needs, obtains and records appropriate information; directs call accordingly; answers routine questions with limited non-confidential information; refers problem calls and/or complaints to appropriate personnel.

• Minimum six months experience as a receptionist or in a related field (e.g. clerical experience).

• High school diploma; or equivalent combination of education (lesser) & experience may be considered in lieu of requirements.

• N/A

• Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration, and alertness.
• Type 40 wpm or Type 35 wpm and obtain passing score on Windows navigation test.
• Reading, writing, speaking, understanding English.
• Training/giving and receiving instructions.
• Demonstrated knowledge of and skill in adaptability, customer service, interpersonal relations, oral communication, problem solving,teamwork, and written communication.Demonstrated knowledge of and skill in word processing, database, and spreadsheet PC applications.
• Talking to co-workers, customers, outside vendors, and on the telephone.

• N/A

PrimaryLocation : Hawaii,Wailuku,Maui Memorial - Kahului Tower
HoursPerWeek : 40
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri
WorkingHoursStart : 07:00 AM
WorkingHoursEnd : 03:30 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : S03|AFSCME|UNAC-UHCP-UNHCEH
Job Level : Entry Level
Job Category : Administrative & Support Services
Department : MAUI MEMORIAL MEDICAL CENTER - Admitting - 3601
Travel : Yes, 20 % of the Time
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.