Quality Manager - Small Batch Manufacturing

The Quality Manager is responsible for the implementation and execution of the Kraft Heinz Quality Chain Management System at Glenview and Warrendale- (future state Morton Grove) and providing quality systems leadership to the R&D SBM team with shared managerial responsibilities to minimize risk to the business and ensures that the sites are in legal and/or Kraft Heinz compliance on environmental- security- safety- quality- and food safety issues- policies and regulations- including distribution and local storage sites. In collaboration with the production teams controls all products and processes at the sites- through strict adherence to policies- specifications- and standards. Utilizes methods- tools- and procedures to deliver zero defects from incoming raw materials to outgoing finished goods in a food safe environment. The position ensures that site personnel are properly trained to execute their quality responsibilities efficiently and effectively. The position has significant managerial responsibilities over several site locations.

Essential Functions & Responsibilities

• Communicate effectively with all positions (both orally and written).
• Manage SBM quality labs to ensure all methods- equipment and measurements meet gauge reliability and repeatability (R&R) standards in both the laboratory and all site processes
• Exhibit initiative and demonstrate good follow-up.
• Adaptable to handle multiple situations at one time- be able to prioritize and simplification of complex situations is a key.
• Ensure compliance /FSSC audit readiness – review all quality systems and policies annually
• Review quality management system metrics with the Pod Quality and leadership team on a regular basis
• Develop site Quality KPIs- GR- Performance Monitoring and scorecard
• Trained in RCFA (root cause failure analysis)
• Ensure standard work through development of work documentation and training to standards
• Ensure FDA / CFIA regulations and respective site programs are in compliance
• Act as liaison between the sites and any corporate contacts/functions for quality systems issues
• Act as primary interface with regulatory agency representatives at the sites.
• Implement and assure compliance to all Food Safety- Regulatory- and Quality policies
• Drives the company values for consumer obsession and owning it by helping to respond to future needs- delivering appetizing foods across our brands and in the pursuit of building something together far bigger than ourselves while having the ability to stand alone and do the right thing.
• Ensure compliance and training of SBM- R&D and pilot plant employees
• Maintain robust food safety program (e.g.- KHMS- HACCP- sanitation- pest control- GMP- traceability- environmental monitoring) and implementation of the site Ways of Workings (WoWs)
• Lead implementation of Kraft Heinz Management System (KHMS) and associated policies at the different sites
• Work closely with cross-functional members and pilot plant teams to finding creative solutions in a timely manner to grow the future
• Ensure appropriate documentation in place to support compliance to policies and procedures

Expected Experience & Required Skills

• A proven goal orientated self-starter capable of being remotely managed.
• Ability to influence key internal and external business partners- assess and manage risk- and communicate across the supply chain as required.
• Able to cascade quality knowledge through training- coaching- guidance- role model quality standards
• Ability to identify and understand food safety and quality issues
• Minimum 5 years experience in quality management
• Team player- capable of working in areas outside of expertise by drawing on team skills when required.
• Task focused with strong organizational and planning skills
• Experience with KHMS / GR preferred
• Familiarity with Kraft Heinz Quality Policies and Ways of Working
• Experience with ISO- and/or FSSC 22000 beneficial
• Green Belt/Black Belt/Certified Quality Engineer preferred
• FSPCA (Food Safety Preventive Controls Alliance) Certified in Preventive Control for Human Foods) - HACCP
• Understanding of Food Safety and Regulatory requirements
• Capable of managing multiple priorities and site locations
• Highly proficient management skills and ability to manage changing project deadlines and priorities with ease.

Work Environment & Schedule

This position is considered a Manufacturing plant environment with heavy machinery and equipment. Additionally- this role requires travel ~ 50% as needed.

Physical Requirements

Physical demands include but not limited to

• Frequent – activity or conditions sustained 1/3 to 2/3 of working hours; Upright stance- keyboard or text input; Sedentary – occasionally exerting 0 – 10 lbs. of force- limited movement from workstation for brief periods of time.

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