Quality Manager Jobs

The Innovation and Development Division (IDD) drives the innovation strategy for the Hubs and Operations, and contributes to the Group's transformation. It is responsible for imagining, developing and incubating new solutions until they are brought to market, particularly when it comes to offers with a high technological content (including digital and IT). IDD gathers more than 3,000 employees from 70 nationalities at 60 sites.

How will you CONTRIBUTE and GROW?

The Quality Manager ensures conformance to and manages the quality processes and quality performance of the Air Liquide membrane manufacturing facility in Newport, DE. The focus of the Quality Manager is to provide assurance of the robust application of procedures, work instructions, quality management processes, and KPI’s within the plant.
This position also manages the Warehouse and QC Laboratory on site. There will be 2 salaried/exempt direct reports - Warehouse Supervisor and Quality Coordinator, with an underlying organization of approx. 18 hourly/non-exempt employees. The successful candidate will report to the Site Director. This role will be an active participant in Management of Change Process and IMS (Air Liquide Industrial Management System).

Duties and Responsibilities:

Quality System Management:

• Conduct RCA (root cause analysis) on quality issues and analyze trends for continuous improvement
• Owner of the Management of Change Process as well as driving compliance with IMS GP-08: Management of Change
• Identifies and resolves systemic quality problems through a reduction in variation in processes and components (i.e., SPC, SQC, Pareto charts, GEMBA walks, etc.)
• Provide Leadership for Quality Systems in the improvement of quality system performance and guidance on meeting Air Liquide and customer quality requirements
• Acts as the Management Representative and champions ISO9000 and AS9100 certification audits within the plant
• Drives effective SPC (statistical process control) program for fiber and membrane performance
• Providing guidance and approval for changes to product inspection plans recipes, bill of materials, and fiber release decisions
• Manages quality certification of products, coordinates notification of off-spec products, and manages non-conforming disposition by leading the MRB (Material Review Board)
• Overall responsibility for ensuring customer satisfaction through management of customer complaints, review and approval of specifications, and touring, hosting, & entertaining customers during plant visits.
• Develop proposed upgrades to the quality systems based on audit experience, knowledge of international standards and customer needs.
• Ensure document control is maintained and procedures/work instructions are reviewed and revised on their required frequency

QC Laboratory Management:

• Communicates and engages staff in safety awareness (relative to Lab Safety Standards), quality conformance (Quality Manual), and drives Best-In-Class Laboratory practices, policies, procedures, and test methods. Manages performance of the team to deliver/ ensure superior quality control
• Supervision of Quality Coordinator, and a staff of QC Technicians
• Oversee the scheduling and compliance to testing schedules to prevent backlog

Warehouse Management:

• Ensure quality processes for incoming raw material control and inspection are robust and effective
• Oversees and manages a staff of Warehouse Technicians and a Warehouse Supervisor
• Ensure product packaging and shipping is in compliance with customer requirements
• Communicates and engages staff in safety awareness (relative to warehouse hazards and work instructions), and drives Best-In-Class Warehouse management practices, policies, and procedures. Manages performance of the team to deliver/ ensure superior performance
• Ensure Inventory is managed in accordance with FIFO

__________________

Are you a MATCH?

Required

• Bachelor’s degree in an engineering discipline, preferable Chemical or Mechanical engineering
• Must have good problem solving skills and be quick to identify, define and resolve problems
• Effective self-managing, quick decision making abilities, planning, organizing and priority setting skills
• Demonstrated knowledge of the International Quality Standards, including ISO-9001: 2000 and AS-9100 required
• Strong Written and verbal communication skills
• Knowledge of Statistical Process Control
• Must be able to manage a diverse workload, perceive needs of others, be adaptable and be able to make independent decisions.
• 5-7 years of manufacturing experience or 2+ years of experience with Membrane manufacturing

Preferred

• Six Sigma Blackbelt or Greenbelt

COMPETENCIES

• Management
• Interpersonal skills
• Technical knowledge
• Analysis, judgment, and decision making
• Planning & organizing
• Leadership

• Work during off-hours and weekends are sometimes required during plant turnarounds or upsets

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.