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Quality Assurance Coordinator Jobs
Company | Radwell International |
Address | Willingboro, NJ, United States |
Employment type | FULL_TIME |
Salary | |
Category | Automation Machinery Manufacturing |
Expires | 2023-07-29 |
Posted at | 10 months ago |
Job Summary
- Review and/or analyze detailed documentation of Quality processes (e.g., workflow diagrams, functional specifications, polices/procedures, and technical requirements as needed).
- Assist with monitoring of outbound Box Audits.
- Assist in identifying training needs and opportunities in various processes/departments.
- Management of Quality Assurance systems as they relate to ISO business process management systems.
- Assist with identification of RIDL documentation updates.
- Issuance of MRS Responsibility Reminders (RRs) on inaccurate processes as patterns develop and are identified
- Spot check and sample items for Quality consistency.
- Develop methods to monitor process improvement; and resolve or assist in the resolution of conflicts within and between projects or processes as they relate to Quality functional areas.
- Audit and review all Outbound Fulfillment, Order Closing, and Shipping Departments for Quality processes and controls through direct interaction with individual personnel on a rotational basis.
- Document and present findings to VP of QA and Quality Manager North America as weekly recaps, and quarterly reports.
- Identify potential non-compliant items for quarantine.
- Demonstrate a high-level understanding of all Radwell International Quality operational functions, systems/applications, and Inbound Receiving processes (i.e., Distribution, Surplus, and Repair) and Outbound processes (i.e., Fulfillment, Order Close, and Shipping departments).
- Other tasks may also be required occasionally, at the discretion of management, in order to achieve department and company objectives.
- Work with stakeholders and departments across all business units to define Quality processes for Radwell corporate initiatives as they relate to process analysis, changes, or efficiency improvements.
- Identify automation needs that may require IT development or assistance.
- Issuance of MRS Training and Incident as first levels of awareness
- Identify and document inaccuracies based on all Receiving, Fulfillment, Order Close, and Shipping Process controls and determine fixes including:
- Deliver high quality services, ensure process issues are identified, reported, and resolved in a timely manner. Communicate changing needs to Global Leaders and department Managers.
- Send Review RIDL Document Requests
- Travel to each US and CA location annually for all QA process review and audits.
- Audit and review all Inbound Receiving Departments for Quality processes and controls through direct interaction with individual personnel on a rotational basis.
- Conduct process meetings with the intent to meet with appropriate personnel to review and develop project deliverables, process metrics, and final process documentation.
- Complete US/CA site review for each process function once a year
- Weekly recap to Quality Manager North America
- Quarterly review with data/metrics quarterly for VP of QA and Quality Manager North America
- Complete quarterly review for each department (Distribution Receiving, Surplus Receiving, Repair Receiving, Fulfillment, Order Close, Shipping)
- Teams
- Microsoft Office
- Spectrum
- Outlook
- P21
- Strong written and verbal communication skills
- Ability to quickly learn and apply new technical
- Ability to make and keep commitments to the team
- Attention to detail
- Sensitive to user needs
- Ability to work effectively with little or no supervision
- Interpersonal skills are a must
- Ability to work at fast pace
- Ability to solve complex problems
- Ability to multi-task
- Technical Certificate, Associate’s degree in technical field, and/or 2 to 3 years related technical experience or training
- Technical product knowledge required
- Frequent walking or standing may be required at times.
- Continuous sitting and typing for extended periods.
- Lifting requirements include occasional lifting of up to 25 pounds
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