Quality Assurance Coordinator Jobs

Quality Assurance Coordinator Non-Exempt

At Franklin Sports, Inc. we believe that sports make life better. Driven by our passion to get people moving, playing and competing, we bring sports to life for athletes of all ages. Whether our job is designing a product for a World Series MVP or a child enjoying their first swings of the bat, we are dedicated to make sports inspiring, fun and accessible for all. Every day, we collaborate to bring innovation and quality craftsmanship across the world of sport. We are super proud of our partnerships with Major League Baseball, Major League Soccer, the National Basketball Association, the National Football League, the National Hockey League, USA Pickleball, and Hasbro’s Nerf brand which bring energy, strength, and joy to our products. We are family owned and family driven. To join Franklin Sports is to join the #FranklinFam.

We are looking to hire an additional team member to our QA team. The Quality Assurance Coordinator is a support position for our busy QA/QC department. The incumbent will be responsible for all activities involving factory registration, label registration, invoice processing, customer service interface, and other duties assigned. The ideal candidate should have knowledge of the consumer product safety regulations, laws, and have prior experience of product inspections, preferably in the consumer product testing laboratories for toys and/or the sports industry.

The position is located in our headquarters in Stoughton, MA and will report to the Senior Director of Quality Assurance & Sustainability.

Join #FranklinFamily

DETAILED RESPONSIBILITIES:

• Other duties as assigned
• File test reports and save in G/Shared/QA folder
• Update and Maintain warning glossary in G/Shared/QA folder
• Track Amazon SIOC testing and update IMAST with SIOC status
• Provide QA information in Salsify
• Assist GCC submissions for Cracker Barrel, Meijer, TJX, etc.
• Process test invoices and keep QA test log book up-to-date
• Assist reviewing test documents and GCC (General Conformity Certificate) on daily basis
• Support QA review and handle Baseball/Team License/Street Hockey artwork and checklists
• Register or unregister factory in Target system
• Support and document the vendor stuffing label registration process
• Help Wercs registration upon request
• Help handling inquiries from Customer Service Department including providing GCCs and completing QA section on set-up forms

EDUCATION AND/OR EXPERIENCE:

• 1-3 years of experience in QA/QC role in the consumer product industry, ideally in consumer product testing laboratories for toys and/or the sports industry
• Associate or Bachelor’s degree preferred, ideally with focus in Quality Control or related field

SKILLS AND ABILITIES:

• Able to deal with different personalities and cultural understanding
• Knowledge of Consumer Product Safety Regulations and rules, testing principles and applications, such as ASTM, AATCC, CPSIA, FTC, EN, etc. is a PLUS
• Ability to coordinate multiple tasks and set priorities in a fast-paced environment
• Must be detailed oriented with strong organizational and problem-solving skills
• Ability to work well under pressure and able to work cross functionally with all levels in the organization and with outside vendors and clients
• Good written and verbal communication skills
• Proficient in Word, Excel, PowerPoint, and Outlook

If you are interested in joining the #FranklinFamily, please apply. We also want to share with you our benefits at a glance:

• 401K with immediate participation and a 1% match after 3 months of employment, a retirement 401(K) match of 3% safe harbor match, plus a potential profit sharing retirement contribution of 1% after a full calendar year of employment
• Employee Discounts
• Participation in the annual bonus plan

After 30 Days Waiting Period:

• 20 days PTO program/10 Paid Holidays (prorated)
• Flexible Spending with $610 Carry Over and Dependent Care Account Plans
• Voluntary Life and AD&D Insurance
• Health, Dental, Vision Insurance
• Company Paid Short and Long Term disability plans
• Company Paid AD&D and Life Insurance (3 times Base Salary maxed at $500,000)
• Employee Life Assistance Plan and Identity Theft Protection Support
• Tuition Reimbursement after waiting period

We hope you want to Join #FranklinFamily

Level of Responsibility:
Interact regularly with internal and external parties, present information for decision making to manager.

Supervisory Responsibilities:
This position does not supervise employees

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit/stand; use hands or fingers to handle or feel; reach with hands and arms; and talk and hear. Occasionally the employee needs to be reviewing and testing a product.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate.