Pt Liquor Sales Associate

Address: USA-SC-Clover-5233 Hwy 557
Store Code: Store 01393 Liquor (7223012)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
Provide quality customer service within the Liquor Store. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.
DUTIES AND RESPONSIBILITIES

• Process all various types of sales transactions accepted by the store in accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same
• Verify customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages
• Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy
• Record and report all associate and customer accidents in accordance with established Food Lion procedures
• Secure register at all times when leaving it unattended; protect company assets at all times
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Must be able to meet the physical requirements of the position, with or without reasonable accommodation
• Maintain a neat, well-groomed personal appearance at all times; comply with company dress code and personal appearance guidelines
• Ensure compliance with local, state and federal regulations
• Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers
• Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained
• Adhere to all company guidelines, policies and standard practices
• All other duties as assigned
• Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Maintain security standards

QUALIFICATIONS

• A high school graduate or equivalent preferred
• Effective communication, customer service, and selling skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Must meet minimum age requirements to perform specific job functions
• Must be 21 years of age and be of good moral character
• Ability to effectively communicate and provide customer service in English.
• Ability to use technical information to solve problems

PHYSICAL REQUIREMENTS

• Bend and lift products weighing up to 15 lbs. continuously, 40 lbs. frequently, and 60 lbs. on occasion
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
• Meet established volume activity standards for the position
• Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners
• Have sufficient visual ability to check ID cards, checks, invoices and other written documents
• Ability to use computers and other communication systems required to perform job functions
• Perform repetitive hand and arm motions
• Stand 100% of the time with frequently walking short distances
• Pull or push up to 75 lbs. on occasion

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
Job Requisition: 237517_external_USA-SC-Clover