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Bank Teller - Wilsonville
Recruited by Umpqua Bank 1 year ago
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P/T Bank Teller - Medford Main
Company | Umpqua Bank |
Address | Medford, OR, United States |
Employment type | PART_TIME |
Salary | |
Category | Banking |
Expires | 2023-07-22 |
Posted at | 11 months ago |
Description
- Review and maintain knowledge of products, fees and policies and stays current on offerings and can make product suggestions with assistance.
- Provide excellent customer service by providing answers and assistance for customers’ questions and concerns.
- Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations that apply to your position
- Demonstrate compliance with all bank regulations that apply to your position and keep up to date on regulation changes.
- May open and process simple consumer deposit accounts
- Utilize basic sales techniques to deepen existing customer/prospect relationships, often while processing customer transactions. For example, may discuss new Umpqua products that properly fit the needs of the consumer or business customer while cashing the customer’s check.
- Cross-sell other bank services and refers customers to other departments as appropriate.
- May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
- Handle a wide variety of transactions on multiple systems in a timely manner with a high degree of accuracy.
- Maintain responsibility for cash drawer and follows proper balancing procedures.
- Associates, Vocational Training, or equivalent, preferred.
- Strong attention to detail and the ability to multi-task effectively.
- Requires reading, writing and basic arithmetic skills
- Less than 2 years of previous banking or demonstrated sales experience, preferred.
- High School Diploma, or GED, required.
- Ability to organize and prioritize work.
- Ability to understand and follow directions.
- Ability to maintain confidentiality, use tact and diplomacy; maintains professional dress and demeanor.
- Proficient use of Microsoft Word and Excel software applications and ability to operate a variety of office equipment.
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