Project Manager - Medical Communications (Not An It Role)

Project Manager, Medical Communications
Remote work allowed
THIS IS NOT AN IT ROLE; PLEASE READ THE JOB DESCRIPTION CAREFULLY AND THOROUGHLY BEFORE APPLYING
OPEN Health brings together deep scientific knowledge, global understanding, and broad specialist expertise to support our clients in improving health outcomes and patient wellbeing.
We are united as one flexible organization, harnessing the power of the collective to solve complex challenges. Being built from cohesive partnerships across a range of specialist sectors gives us the ability to approach opportunities from fresh perspectives, creating solutions and innovations for market access and medical communications that are informed by the experience and knowledge of the many.
Our global team of experts — many with PhD and PharmD degrees — work strategically alongside our client partners in Medical Affairs, Health Economics and Outcomes Research (HEOR), Market Access, and Commercial teams across a wide range of therapy areas.
You will love this role if you:

• Are super organized and love tracking details
• Value collaboration and enjoy working closely with all members of the team
• Have experience working in a fast-paced agency environment
• Enjoy building relationships with clients (external and internal) and value the importance of creating a good rapport
• Can share your passion and enthusiasm with your clients and colleagues
• Have a strong attention to detail

As part of the Client Services team, you’ll be responsible for the following activities.
Primary duties and responsibilities include but are not limited to:
Project Management:

• Facilitate material to vendors via email, fax, FedEx, Webcargo
• Provide meeting planning services including logistics and materials preparation for advisory boards, scientific exchange forums, annual conferences and trade shows in addition to an array of other industry meetings
• Develop timelines
• Traffic all projects between account, medical, editorial, and support services including creative, digital and Omnichannel teams

Compliance, Documentation, and Operational Expectations:

• Maintain timely submission of timesheets
• Comply with established standards, policies, and procedures
• Maintain consistent attendance and coordinate coverage when out of office
• Coordinate permission requests
• Manage project files and folder maintenance with an emphasis on version control
• Professional, timely response to all internal and external communications

Team Management:

• Set up conference calls and webinars
• Establish medical and editorial priorities
• Demonstrate early ability to apply understanding of when certain tactical recommendations are appropriate
• Participate in internal skills development courses
• Assist with reconciliation of receipts as needed
• Monitor project performance (time used vs. budget)
• Develop knowledge of client’s main congresses and journals for disease area
• Prepare and complete BCRFs
• Exhibit proactive problem-solving skills and offer recommendations
• Prepare writer request forms
• Develop awareness/knowledge of client’s disease area and product
• Lead internal status meetings
• Assign and close project numbers, run hours reports, communicate information to team, monitor projects to ensure all team members are assigning time correctly
• Create and maintain client and author contact databases (i.e. title, email, phone, etc.)
• Consistently display increasing autonomous work activity and initiative
• Exhibit ability to transfer skills learned to new accounts/responsibilities
• Coordinate reference requests
• Prepare writer packages (i.e. references, final outline, etc.)
• Exhibit ability to take on additional tasks as needed while maintaining consistent performance
• Participate in client status meetings
• Serve as client and author point of contact
• Mentor and coach project coordinators, as appropriate
• Exhibit ability to self-prioritize tasks
• Gather information, maintain, and update status reports based on internal and client status meetings

Account Awareness

• Exhibit proactive problem-solving skills and offer recommendations
• Exhibit ability to take on additional tasks as needed while maintaining consistent performance
• Consistently display increasing autonomous work activity and initiative
• Monitor project performance (time used vs. budget)
• Assist with reconciliation of receipts as needed
• Participate in client status meetings
• Exhibit ability to self-prioritize tasks
• Demonstrate early ability to apply understanding of when certain tactical recommendations are appropriate
• Exhibit ability to transfer skills learned to new accounts/responsibilities

Product Knowledge

• Participate in internal skills development courses
• Develop awareness/knowledge of client’s disease area and product
• Develop knowledge of client’s main congresses and journals for disease area
• Mentor and coach project coordinators, as appropriate

The Project Manager is directly accountable for the successful oversight of projects from inception to completion with a primary focus on meeting and exceeding the goals of the account by providing accurate and proactive support for all project-related activities.
What you’ll bring:

• Interest in project management, general business, pharmaceutical, medical communications
• Ability to manage multiple and sometimes competing challenges, issues, and priorities with the ability to delegate and set clear expectations
• Enthusiastic team player with self-motivated attitude and demeanor
• Ability to work both independently and in a team structure
• Aptitude for the English language and excellent written and verbal communication skills
• Exceptional oral and written communication skills
• Ability to manage multiple and sometimes competing challenges, issues, and priorities with the ability to delegate, problem solve, and set clear expectations
• Bachelor’s degree in business, marketing, communications, biology, life sciences, or related field
• Strong knowledge of Office programs including MS Word, MS Excel, MS PowerPoint,

What we offer:
As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program

• Diverse, Inclusive culture that encourages you to bring your whole self to work.
• Ongoing training and development opportunities which foster and shape your individual career path
• Competitive pay, generous paid vacation and holidays, and health insurance programs across all our locations
• An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
• The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing

If we sound like the sort of business environment in which you would thrive, then we would love to hear from you.
Key Words: Healthcare Comms, Healthcare Communications, Medical Communications, Medical Communications Agency, Remote, Agency, Med Comm, MedComms, Pharmaceutical, Sci Comm, Veeva, Medical Education, Scientific Communications, Scientific Presentations, Program Manager, Project Management, Project Manager, Status Reporting, Timelines, Scientific Platform, Slide Decks, Video Scripts, Web-based Content, Trafficking, Digital, Web-based Content, Dynamic Digital Communications, Advisory Boards, Ad Boards, KOL interaction