Process Improvement / Innovation Specialist - Denver

Department Information
This position is only open to Colorado state residents.

• New employees to the State will be paid biweekly. There are 26 biweekly pay periods in a year.
• This position is covered by the Partnership Agreement between the State of Colorado and Colorado Workers for Innovative and New Solutions (COWins).

One position will be filled at either the Analyst I or II level.
Hiring Salary Ranges
Analyst I - $46,092 - $59,916 annually
Analyst II - $48,396 - $62,916 annually
About CDOT
Do you want to make a difference in Coloradans’ lives? Do you have a passion for helping people and keeping them safe? At the Colorado Department of Transportation (CDOT), you’ll have the opportunity to do just that. The work our people do contributes to keeping Coloradans and visitors safe and provides freedom, connection, and experience through travel. Please visit our careers page to learn about CDOT and how we are making Colorado a great place to live, work and play, now and for the future! Also, check out our excellent benefits package!
CDOT for All
CDOT’s strength is our people, and our commitment to our people is to shape, support, and sustain the employee experience, and ultimately, create a supportive workplace where everyone, regardless of gender, race, ethnicity, religion, national origin, age, sexual orientation, gender identity, citizenship status, education, disability, socio-economic status, or any other identity, has the opportunity to thrive.
Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://studentaid.gov/pslf/
The eligible list created from this announcement may be used to fill one or more positions.
Description of Job
About The Work Unit
The Office of Process Improvement provides the infrastructure, procedures, processes, training, and support which facilitate and promote a culture of continuous improvement at CDOT. Promoting a culture of continuous improvement is reflected in CDOT's Core Values, including the value of Excellence: We are leaders and problem solvers, continuously improving our products and services in support of our commitment to provide the best transportation systems for Colorado.
The Office of Process Improvement works with other organizations within CDOT to help make our CDOT services, products and operations more effective, efficient and responsive. Our longer-term vision is: "Everyone, Every Day, Improving Every Process and Every Product, To Benefit Every Customer". To reach this longer-term vision, CDOT has numerous change initiatives underway.
About The Position
The purpose of this position is help people identify the places for improvement; identify the issues related to process improvement; implement, adopt, and adapt to that change; and be successful in that change. This position will work closely with individuals and departments within CDOT to successfully affect change management and process improvement with current practices. This position will assist with the "Lean Everyday Ideas" program, CDOT's flagship for process improvement and change management, and will help how we approach CDOT's Workforce of the Future.
This position will be filled at the Analyst I or II level, depending on experience. This position will learn the below listed job duties and, as it gains knowledge and experience, there is opportunity for promotion.
Major Duties And Responsibilitiesinclude, But Are Not Limited To

• Other duties as assigned.
• Promote the Lean Everyday Ideas Program through emails, articles, posters, videos, etc.;
• Apply basic project management methodology and skills including identifying the project scope, identifying and resolving issues, identifying resources and stakeholders, and assigning tasks;
• Identify and attend conferences, meetings, or other Colorado Agency events when available;
• Create and presents process improvement techniques and improvement results to various audiences;
• Assist in facilitating the functions of the CDOT Change Agent Network and the department-wide Lean Everyday Ideas Committee;
• Coordinate with managers and committees as needed to discuss or resolve issues or to present updates and program deliverables for approval;
• Assist CDOT's employee engagement efforts, from idea creation to implementation and follow up;
• Create and run adhoc queries to monitor and report assigned data and metrics;
• Maintain the Process Improvement website;
• Communicate and teach process improvement methods, tools, techniques, and best practices to CDOT employee and managers;
• Create charts, graphs, and presentations to communicate business process, waste and improvements for a process;
• Assist with the completion of the monthly Governor's Report
• Participate on project teams to ensure scope, timelines, deliverable, budgets and quality are meeting and exceeding expectations;
• Determine the best process improvement tools to facilitate, flowchart, and document the process based on the needs of the situation;
• Develop communication and training materials in alignment with Prosci Methodology for implementation of new department strategies or policies;
• Attend appropriate trainings to stay current or improve knowledge base on Process Improvement, Project Management, and Change Management;
• Assist with the collection and reporting of the Office of Process Improvement operational metrics and reports;
• Provide input and develop recommendations for improving operations;
• Facilitate groups to engage participants and maintain structure, order, timelines, and cohesiveness;

Examples Of Changes At CDOT Are Available Here
www.codot.gov/business/process-improvement
Work Environment

• Occasional overnight travel 4-6 times a year throughout Colorado
• You will likely work a hybrid schedule with a combination of in-office and remote work.
• Travel required during work hours throughout Metro Denver/Front Range
• Your schedule will primarily be 8:00 am – 5:00 pm work hours, Monday-Friday, but we are flexible to meet your work/life balance needs while ensuring CDOT business needs are met.
• Approximately 15% spent in the field, 85% spent in the office

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Qualifications
Analyst I

• A bachelor’s degree from an accredited college or university in a process improvement-related or change management-related curriculum or a related discipline, such as Organizational Development, Industrial Psychology, Organizational Psychology, Work Psychology, Management Science, Human Resources Management, Systems Engineering, Quality Assurance, Industrial Engineering, Human Factors Engineering, Statistics, Strategy Management, or Business Management.

Substitutions

• Additional work experience that provided the same kind, amount and level of knowledge acquired in the required education, may substitute on a year-for-year basis for the required bachelor’s degree.

Analyst II

• A bachelor’s degree from an accredited college or university in a process improvement-related or change management-related curriculum or a related discipline, such as Organizational Development, Industrial Psychology, Organizational Psychology, Work Psychology, Management Science, Human Resources Management, Systems Engineering, Quality Assurance, Industrial Engineering, Human Factors Engineering, Statistics, Strategy Management, or Business Management.

AND

• One year of full-time professional work experience with a primary focus in process improvement, change management and/or project management.

Substitutions

• A graduate degree in one of the fields listed above will substitute for the required professional experience.
• Additional work experience that provided the same kind, amount and level of knowledge acquired in the required education, may substitute on a year-for-year basis for the required bachelor’s degree but not for the specific experience.

Please Note: The required experience must be substantiated within the work experience section of your application. “See Resume” statements on the application or resumes in lieu of a complete application may not be accepted. Additional information submitted after the closing date of this announcement will not be considered in the review of your application. In addition, part-time work will be prorated.
College Transcripts: If you are using education to qualify, a legible copy of your official or unofficial college transcript(s) or a foreign credential evaluation report must be submitted with your application. Transcripts must show the name of the school and that a degree was conferred. Transcripts from colleges or universities outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or foreign credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this position.
Conditions of Employment

• Must pass a pre-employment screening which may include social security number trace, criminal records check, public court records check, educational records, and driving records checks. More information in the supplemental information section.

Preferred Qualifications
The exceptional applicant will be an entry level or experienced professional with experience or education in process improvement, organizational change management techniques, or project management and will possess the proven ability or accomplishment in the following:

• Ability to work with general public, professional, consultants, and staff, with sensitivity to their needs, priorities, promises made and commitments;
• Ability to teach and interact with all levels at CDOT from entry level to Executive Management;
• Excellent interpersonal and relationship building skills;
• Excellent reasoning, investigative, analytical, and problem solving ability;
• Years of State service experience related to the duties of this position;
• Strong desire to affect change and lead organizational improvements
• Knowledge, experience, and interest in continuous improvement technologies and change management/change leadership theory, technology and practices;
• Highest work/personal ethics and integrity;
• Excellent facilitation, presentation, and communication skills, both written and oral;
• Analytical ability to conduct a situational assessment and to apply the appropriate action;
• Ability to partner with public and private organizations, special interest groups, and other stakeholders, in situations which may be politically sensitive;
• Experience with Process Improvement Theories such as TOC, TRIZ, TQM, etc.;
• Ability to prioritize incoming projects and processes;
• Leadership and vision across multidisciplinary groups;
• Proven ability to manage multiple assignments, priorities, and projects in a demanding environment;
• Ability to work under tight deadlines and be adaptable to changing assignments;
• Ability to "jump in" and collaborate;
• Knowledge and experience with documenting processes and operations;
• Strong time and project management skills, including prioritization and multi-tasking ability;
• Ability to negotiate mutually acceptable solutions and build consensus through give and take;
• Ability to perform duties with minimal supervision;
• Experience with facilitating groups of people or teams;
• Ability to take initiative to solve problems in an innovative manner;
• Familiarity with the Microsoft Office suite (Word, Excel, Visio, etc.), and Google mail ("Gmail") and related Google applications; SAP; experience with Microsoft SharePoint is highly desirable; and the ability to quickly learn other software systems.
• Demonstrated success with the duties listed in the Description of the Job section;