Practice Manager Jobs

To finalize application submission, you must send a cover letter & resume to our business directly ([email protected])

We invite you to think about what a progressive aesthetic practice might look like to you. What opportunities are you seeking? What excites you? What do you think is essential in building a healthy, collaborative team? What obstacles do you foresee and how will you overcome them? We want to know more about your passions, your visions, and your fears. We believe in transparency and celebrate individualism - we want to know how you think you might help Skin Synthesis level up and become a truly special place to work and receive patient care. We are excited to learn more about you and dream about Skin Synthesis' future together.

Who we are:Skin Synthesis is a progressive, luxury, boutique medspa in Seattle. We believe aging is a privilege and are passionate about living well. While aesthetic medicine is dependent upon clinical results deeply rooted in evidence based science, it is also an art. But Skin Synthesis' core is all about the relationships we build and maintain over the course of time with our patients. Our mission is to connect, grow, and transform our lives together. Skin Synthesis is more than an aesthetic clinic; it is a safe place, a sanctuary, and a retreat. The work we do goes far beyond one's physical appearance. We strive to improve the quality of our patient's lives.

What we do:We pride ourselves in doing things a little differently at Skin Synthesis. We believe in quality over quantity. We envision a culture that organically evolves and allows team mates to utilize their talents to the fullest extent. We believe in collaboration and want to build a healthy work environment. We dare to not only think outside the box but anticipate we will keep pushing the limits of our industry and will shatter one glass ceiling after another. The future demands the ability to adapt and evolve. We seek individuals who are dreamers, are passionate about chasing the science, and are committed to elevating patient outcomes in a world with constantly evolving medicine and technology.

We offer a competitive benefits package which includes generous employee discounts, continued education & training, and a beautiful working environment with a stellar team. For full-time employees, we offer generous PTO, a 401k plan, Medical, Vision, and Dental insurance.

Position Overview:

The Practice Manager is primarily responsible for a variety of office and administrative functions for Skin Synthesis including practice services and support, facilities management, accounts receivable and accounts payable, and human resources. Also responsible for ensuring that all official company records are

maintained, secured and retrievable. Provides administrative support to Jenny Hartley and functions as her administrative and record keeping support on any projects as requested.

The Manager is a part of the decision-making team that helps the business continuously grow and improve. They have complete knowledge of the business’s operational procedures and are responsible for implementing strategies and processes to help the business thrive. Above all, they ensure every patient experience excellent patient care and service. The Manager is to supervise all day-to- day operations, delegates’ responsibility and supervises employees to assure that all operations are performed in accordance with Skin Synthesis standards, policies, and procedures. Manages the daily operations of the practice including personnel, financial, clerical, housekeeping and maintenance and purchasing functions. Plans programs, allocates and assigns duties to employees. Monitors activities and operations to ensure that the practice successfully meets its objectives.

What You’ll Do:

• Clinic, equipment and/or services.
• Performs support functions required for clinic, including phone coverage and
• Ensures that all legal documents necessary to doing business are complete, filed appropriately and maintained.
• Manages employee benefit plans, processes payroll, and maintains employee
• Manual
• Identifies and interacts with vendors and service providers to secure, set-up,
• Records related to human resources.
• Manages all staffing needs: hiring, supervision, evaluations, promotions, and
• Front desk back-up.
• Schedule, etc.
• Implements and evaluates systems for improvement as needed.
• Maintains all official agreements and documents related to Skin Synthesis
• Recognition, education/training meetings and travel arrangements.
• Creates and maintains all clinic organizational systems.
• Terminations
• Presence, creating content and collaborating with Skin Synthesis team to optimize engagement from patients
• Organizes, updates, and expands clinic Operational Policy & Procedures
• Coordinates and manages Jenny Hartley’s calendar, e.g. appts, travel, meeting
• Leads project management needed for new and existing initiatives and
• Projects.
• Coordinates all company events including team meetings, employee
• Produce external marketing campaigns, managing web and social media
• Manages the daily operations of the company’s physical space.
• Maintain and service space/property as necessary.

What You’ll Bring:

• Work experience should show a progression of increased responsibilities.
• Minimum 5 years experience in an administrative positions with at least 2 years functioning in medical aesthetic industry in a senior leadership & customer service role.
• High school required; some college or graduate coursework in healthcare or business preferred.

Competencies

• Organization & Time Management – able to work independently with minimal supervision, planning, scheduling, and organizing professional schedule to complete actions within established deadlines, handling multiple priorities with strong attention to detail
• Team Orientation & Interpersonal – highly motivated, passionate, and creative team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization
• Communication – able to effectively and persuasively express self verbally and in writing, using correct language and grammar in a professional, diplomatic, and tactful manner
• Customer Service – able to personally provide high level of interactive service to targeted customer base/market, building relationships and acting as internal company advocate
• Systems & Software – proficient knowledge of EMR, Merchant Services Point of Sale, Microsoft Office software applications

Physical Requirements:

• Occasionally stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, knee, crouch, or crawl, talk and hear
• Prolonged periods of sitting at a desk and working on a computer
• Occasionally lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds

Exposure to Hazards:

Exposure to chemicals and disinfectants. Exposure to bodily fluids, latex, as well as a risk to exposure of Infectious Disease.

Skin Synthesis is consistent with state public health orders and policies, requiring employees to be fully vaccinated against COVID-19 and show proof of vaccination where permitted by state law. Medical and religious exemptions from the COVID-19 vaccine may be available to those who qualify. Employees who have approved exemptions must follow additional protocols where required, such as enhanced COVID-19 testing, mandatory vaccine-related education/discussions, and/or other infection prevention requirements in accordance with company policy, CDC or state and local public health government orders.

Skin Synthesis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.