Population Coordinator - Animal Shelter

Description

Are you compassionate about animals and have a desire to speak for those who cannot? For over 100 years, the Dumb Friends League has been working to end pet homelessness and animal suffering by providing a strong and steadfast voice for those who cannot speak for themselves. As the largest community-based animal welfare organization in the region, we care for more than 20,000 homeless pets and horses each year at our four facilities and are a national model in animal welfare. If you work well with people too, join our team and help us provide that voice.

Purpose of Position: Coordinate and perform evaluation, movement and transfer of animals within, between and into League shelters from around the Denver Metro Area, the State of Colorado, and out-of-state. Ensure humane and compassionate handling, transportation, and treatment of sheltered animals.

Responsibilities

• Deliver high-level customer service to internal and external partners to create and maintain productive, lasting collaboration.
• Clean and sanitize work areas and vehicles.
• Inform educational materials for internal and external use.
• Use SOPs to guide operations. Provide feedback and propose edits as needed.
• Perform euthanasia and related tasks as needed.
• Communicate with other departments to coordinate and assist with care of shelter animals and ensure resources are applied for optimal housing and care.
• Partner with Facilities and others as needed to ensure the League’s equipment is in good working order.
• Coordinate the internal and external movement and transfer of animals at League shelters, between League shelters and with partner agencies.
• Maintain and balance a Purchase card for vehicle and other travel expenses.
• Identify and coordinate opportunities to improve space usage for League animal populations and candidates to and from the League.
• Assist with dog/dog interaction testing weekly.
• Safely and compassionately handle, restrain, and move animals. This includes coordination and movement to address contagion concerns.
• Provide onboarding support and training to staff and volunteers new to the team.
• Perform basic behavior and health evaluation to determine paths of animals. Administer vaccinations and preventative medications.
• Contribute to and lead initiatives to improve processes and procedures.
• Ensure accurate and timely data entry for all appropriate activities.

People Care

People are the key to fulfilling our mission. Making internal and external patrons and their needs a primary focus is expected in all situations. This position interacts with and collaborates with employees at all levels of the organization. Communication occurs through face to face, telephone, and electronic interactions and may also include contact with the general public and League business partners. Communication and contact must be clear, understandable, cooperative, professional and respectful in all circumstances. Employees are expected to actively support a positive team environment, directly address conflict, and appropriately express concerns.

Competencies

Competencies are work behaviors and expectations necessary for successful job performance. They encompass knowledge, skills, abilities, attitudes, and actions. Additional definitions for competencies may be obtained from Human Resources

Organizational Key Competencies

• Excellence
• Integrity and Ethics
• Emotional Intelligence
• Customer and Community Focus
• Adapting to Change and Ambiguity

Position Key Competencies

• Community partnerships
• Analytical thinking

Supervisory or Managerial Responsibility

• Volunteers

Travel

• This position requires driving a company vehicle

Work Conditions And Physical Requirements

Handle and restrain animals of various sizes, weights, and temperaments. Subject to animal bites or scratches. Work performed in high noise level areas. Exposure to cleaning chemicals, fumes, dust, animal dander, and feces. Physical efforts require constant bending, stooping, standing, climbing stairs, and walking. Frequent lifting of animals and objects with reasonable accommodation. Ability to drive a League vehicle for the duration of a typical work day.

Shift Details: Four, 10-hour shifts

Full Time Benefits – Please visit our website for a comprehensive list of all offered benefits.

• Sabbatical
• Holiday Pay
• League-paid Life and Short-Term Disability Insurance
• And more!
• Flexible spending accounts
• Paid Time Off (PTO)
• 401(k)
• Benefits (medical, dental, and vision)

Compensation: $20.80 - $21.30/ per hour (starting pay commensurate with market, experience, and equity)

Requirements

Position Qualifications

Knowledge/Skills/Abilities

• Excellent organizational skills with strong attention to detail
• Demonstrated ability to work in a fast-paced environment
• Strong customer services skills
• Excellent interpersonal communication skills
• Proficiency in Microsoft Office programs

Required

• Professional experience in animal welfare/ working with animals
• Valid driver’s license and insurable driving record
• High school diploma or equivalent

Desired

• Knowledge of veterinary care/animal health
• Experience providing high level of service to customers