Phone Receptionist Jobs

This position will ensure all calls to our facility are handled in an expedient, accurate and pleasant manner - must enjoy providing excellent customer service and handling phone calls. In addition, you will ensure all correspondence and patient related information coming in to the facility is handled appropriately. Monday - Friday 1pm - 5pm, no weekends or holidays!

POSITION RESPONSIBILITIES:

• Maintain list of employees who are out on attendance board, contact physicians and staff as directed, and contact hospitals and the Physician’s Exchange with call schedule information and changes; communicate problems and act as a liaison to inform management and phone company of phone system problems and act as gate-keeper of the back entrance area.
• Scan and file patient related information electronically
• Perform miscellaneous clerical tasks as necessary.
• Sort and deliver all incoming and outgoing correspondence (including faxes)
• Answer and direct calls to the appropriate department and/or person; take messages electronically as needed.

REQUIREMENTS:

• Excellent customer service skills
• Ability to speak clearly and in an easily understood manner
• Ability to actively listen and comprehend callers’ requests
• 1 year multi-line phone experience, health care environment preferred
• Proficiency with Windows based applications